Not returning...

I didn’t take the insurance when I booked the rental online. During car pick up I took the insurance. They were charging in Mexican currently where all my credit cards were declined due to that. Then I had to goto a near by ATM to withdraw cash. Also no roadside assistance available though they charged $365 for insurance for 2 weeks. There was no proper contact number as well when I had to questions to reach them.

Please don't work with this POP car rental anymore. They unilaterally cancel my reservation for no reason and notice me only 2 days before my trip. It is a poor company. It will ruin the business of easyrentcar as well if you keep working with them.

Little upset was taken to the parking lot for pick up never tokd to call but after it was good ladies in the office did excellent and omar was very courteous

The worst experience I have ever had renting a car. First no one came to pick me up at the car rental depot had to call an Uber. Then I waited 1 1/2 hours to get the car. On return I was told I owe the whole amount for the car which I already prepaid for. Then when I showed them my receipt they said I owed for liability insurance instead. I gave them my Visa to pay and was told that their system was down and I would have to pay cash or cheque which I didn’t have either. I told them to take my card number but they refused. I had to then go to an ATM which I got charged to to use to get money out. What a gong show. Never ever using this company again and I would not recommend it to anyway. There is no savings with all the aggravation it causes.

Pop cars make me wait around 2hours, they created contract and make me signed for three times before Giving vehicle, pathetic service , they say to give 2hours time if we want airport drop of service. Almost worst custservice