10/10

Distance to rental location is far and shuttle not frequent enough. We bought a Lyft ride to get there $22.00 and almost needed to Lyft again back to airport but the shuttle arrived just then.

The worst experience ever! the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar), When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure). .I'm renting cars for years, all over the world, and never had this experience. I wrote them an email about it (1st time I ever send an email about this kind of situation). I really hope that they will find a way to compensate me.

great!

Terrible service! Took 45 min to get shuttle and only one staff to deal with 4 customers! Never again

The counter staff were imbeciles. Had no idea what they were doing. Couldn’t answer simple questions. Couldn’t provide any paperwork or contact info because the printer was broken. Told me to contact MY insurance if the vehicle broke down. Didn’t know their own policies. Totally useless.

Like: Was very easy and smooth transaction.
Dislike: That i couldn't stay in it longer.