Great value

You have to pack your patience as they are very understaffed. The staff we felt with were good but there seemed to be a few disgruntled customers around us.

Yes, it exceeded my expectation. There is no wait time, as soon as I came out the shuttle was waiting.

Awesome

Shuttle didnt arrive at airport, they would not answer phone, they would not reimburse for taxi fare, several hidden fees, unpleasant service and staff. Will never use Routes again.

Jeep was full of Sand and seats had what looked like ice cream spilled on them. Jeep was not washed. Looked like it had not been serviced since it was dropped off by the person before us. I have never had such an experience with a rental. Waited at MCO for 45 minutes because we were watching for an EastyRentcars shuttle. After 3 calls, find out it says Routes on it. Then driver never said a word whole way back like he was ticked off?? Girl at counter said the place hired a third party online. Their name is Routes? Wondered why my advanced payment said international charge...Never again.

Like: very professional and friendly staff
Dislike: none at this time