Disappointed with easyrentcars - great work by avis

The rental car counter is conveniently located to the left right after baggage claim. Returning the car is simple - just drop the keys in the designated mailbox in the parking lot or at the counter's dropbox. The staff on-site recommended upgrading to a Lexus RX AWD with built-in GPS navigation, which saved us a lot of hassle during our road trip. The built-in navigation had accurate information, speed limit reminders, and assisted driving features. We also upgraded to full insurance and added an additional driver, and the overall cost was very reasonable! This experience was truly fantastic!!

We were greeted by the Avis personnel at the airport pickup for assistance. We approached the extra care. All steps were handled professionally and efficiently. The Avis employee in charge was especially helpful. His name is Shon Middleton, and I want to thank him for outstanding customer service! He followed up with me to ensure that we found the car to our liking. That’s exceptional customer service!

Good contract price and good customer service.

Satisfied

Good vehicle condition, quick and simple pick-up and drop-off procedures.