MEX will try to force you into upselling additional car insurance even if you have already purchased

Name

Mexico

Reviewed: Thu, Feb 7, 2019

About MEX: 8.7 /10

They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.

Luxury SUV | Hyundai Creta or similar

1 days rental

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Cynthia Clemens

Mexico

1 days rental

Reviewed: Thu, Feb 13, 2025

About MEX: 8.0 /10

Overall okay, but Mexico's road conditions are average. Highways have frequent and expensive tolls, so remember to avoid toll stations.

About QEEQ: 10.0 /10

Eugene Priestley

Mexico

1 days rental

Reviewed: Sat, Sep 28, 2019

About MEX: 4.0 /10

About QEEQ: 8.0 /10

Sharon Walker

Mexico

1 days rental

Reviewed: Fri, Aug 24, 2018

About MEX: 4.0 /10

Jack Yeates

Mexico

1 days rental

Reviewed: Sun, Feb 17, 2019

About MEX: 6.0 /10

About QEEQ: 10.0 /10

Mexico

1 days rental

Luxury SUV | Hyundai Creta or similar

Reviewed: Sun, Jul 7, 2019

“I was charged $200 more for a car and service was absolutely terrible never again!!!”

About MEX: 4.7 /10

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!

MEX will try to force you into upselling additional car insurance even if you have already purchased

Relevant Reviews on MEX Cancun airport

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