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Live chat Email us Service Code: 6498337359
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MEX will try to force you into upselling additional car insurance even if you have already purchased

Reviewed: Thu, Feb 7, 2019
About MEX: 8.7 /10
They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.
Luxury SUV | Hyundai Creta or similar

Relevant Reviews on MEX Cancun airport

Joanne Spencer

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Reviewed: Mon, Aug 5, 2024
About MEX: 2.0 /10
About QEEQ: 8.0 /10

Doris Ingersoll

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Reviewed: Wed, Oct 9, 2019
About MEX: 10.0 /10
Service was quick, but one of the staff said I could return the car with an empty tank after taking it full. I wasn't sure if there was a catch, so I refueled before returning it.
About QEEQ: 10.0 /10

Janice Christy

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Reviewed: Mon, Mar 18, 2019
About MEX: 4.0 /10
About QEEQ: 8.0 /10

Stephanie

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 30, 2019
“Strange company, cheap options”
About MEX: 8.0 /10
Service was a bit strange. Representative at the desk told us that as soon as he saw us, millenials, he knew we wouldn't be giving him any commission. Also, they give you the car absolutely empty of fuel and there is no fuel station around. They know it's impossible to bring back a car empty so they make profit on the fact that people bring back the car with fuel in it...
About QEEQ: 10.0 /10
Cheap options which is great.

K.Mohney

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Apr 10, 2019
About MEX: 9.0 /10
MEX insisted that I purchase their insurance package even though I had already purchased through EasyRent. After showing my EasyRent insurance certificate, they informed me that the MEX insurance was still required, but reimbursable by EasyRent.
About QEEQ: 10.0 /10

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