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Search for Routes Car Rentals in Orlando

ABSOLUTELY TERRIBLE SERVICE/SCAM ON PRICING BY ROUTE

Reviewed: Wed, Feb 6, 2019
About Routes: 3.3 /10
The service was terrible. Agent made it extremely difficult for me even though I had rented with them previously. The paperwork provided stated I received a full tank of gas when in reality it was it was nearly empty when I received it. There was damage on the vehicle that the agent glossed over and attempted to not list. I was required to call my insurance company directly even though I was able to provide proof of full coverage that was required. I felt as if I was discriminated against and felt like they did everything within their power to up charge me or get me to cancel. For the second time I was informed the vehicle I reserved was not available and literally gave me the exact same story the previous rep told me as if it was scripted. I will be sure to let everyone know of my experience.
Kia Rio image
Routes
Orlando International Airport(MCO)
Orlando
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

D.Cermak II

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Feb 9, 2020
About Routes: 10.0 /10
In and out ! Took care of us as usual.
About QEEQ: 8.0 /10

M.VEMULA

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jun 12, 2019
“It’s just awesome. I couldn’t believe in myself until I got the car for which I paid $13 for 5days”
About Routes: 9.0 /10
Yes, it exceeded my expectation. There is no wait time, as soon as I came out the shuttle was waiting.
About QEEQ: 10.0 /10
Awesome
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C.Gurney

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Full Size Van | Dodge Grand Caravan or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Feb 26, 2019
“Outstanding Rental company”
About Routes: 9.7 /10
Brand new vehicle, very reasonable price. Less than 10 minutes of arrival we were on our way. Excellent service, extremely caring staff, pleasant, knowledgeable, and helpful. I will be recommending to everybody I know!
About QEEQ: 10.0 /10

H.A

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Feb 7, 2019
“Would not recommend, unsafe vehicles and prices different than advertised.”
About Routes: 5.7 /10
I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.
About QEEQ: 8.0 /10
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J.Farner

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Sep 10, 2018
“Good”
About Routes: 8.8 /10
Like: Give us an upgraded car for no extra price due to what they had available. Fairly priced.
Dislike: Wait time. Was worried about being late for my plane.

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