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Search for Routes Car Rentals in Orlando

ABSOLUTELY TERRIBLE SERVICE/SCAM ON PRICING BY ROUTE

Reviewed: Wed, Feb 6, 2019
About Routes: 3.3 /10
The service was terrible. Agent made it extremely difficult for me even though I had rented with them previously. The paperwork provided stated I received a full tank of gas when in reality it was it was nearly empty when I received it. There was damage on the vehicle that the agent glossed over and attempted to not list. I was required to call my insurance company directly even though I was able to provide proof of full coverage that was required. I felt as if I was discriminated against and felt like they did everything within their power to up charge me or get me to cancel. For the second time I was informed the vehicle I reserved was not available and literally gave me the exact same story the previous rep told me as if it was scripted. I will be sure to let everyone know of my experience.
Kia Rio image
Routes
Orlando International Airport(MCO)
Orlando
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

R.Soboleski

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Full Size | Nissan Altima or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Oct 19, 2019
About Routes: 8.0 /10
Computers were down when we were picking up the car. Took forever. Co tracy said gas would be $2.10/gallon and counter staff said that it was per kilometer not gallon and offered no explanation why it said per gallon on the contract.
About QEEQ: 10.0 /10
Booking was easy.

R.Schmidt

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Oct 16, 2019
“Ok”
About Routes: 7.7 /10
You have to pack your patience as they are very understaffed. The staff we felt with were good but there seemed to be a few disgruntled customers around us.
About QEEQ: 10.0 /10

B.Allen

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Medium SUV | Jeep Wrangler or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Jul 27, 2019
“Great Rental Experience!!!”
About Routes: 10.0 /10
We reserved a Jeep Wrangler (or similar) and we’re pleased to get the Jeep as requested. The staff at pick up and drop were quick and efficient. This is my second time renting from them and will definitely do it again. The price could not be beat!
About QEEQ: 10.0 /10
The app worked well and was easy to navigate.
post image

R.Gristchuk

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Apr 20, 2019
“Good experience”
About Routes: 7.3 /10
I waited 15-20 minutes at the airport for pickup and then 10 minutes over to Routes. I then had to wait there over an hour because there was only 1 representative. They overbooked and had no cars left so I was upgraded to a Jeep, however I had 120 mile drive to my final destination so the trip cost me more in fuel than it should have.
About QEEQ: 8.0 /10
Easy rent was perfect easy to use, no problems.

j.belanger

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Economy | Toyota Yaris or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jan 25, 2019
“Not enough staffing! Or too many on breaks! Insurance issues will never rent again for you”
About Routes: 6.0 /10
Terrible service! Took 45 min to get shuttle and only one staff to deal with 4 customers! Never again
About QEEQ: 10.0 /10

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