The lady at the counter spoke good English, communication was smooth. Returning the car only required dropping the key in the mailbox, which was very quick overall. I rented a gas car but was given a fairly new hybrid, so I hardly spent on fuel in the end.

Car was changed to Fiat 500, no issues with that. Paid for both my wife and myself to drive car, insurance docs backed this up, Budget refused to sanction my wife driving as they claimed we hadn't both hired the car. Will not use this company again, as any questions were met with "unable to help" and apparent language difficulties, although demanding extra payments were easily said.

During the pick-up it should be more useful of the guy to tell us something about the car and if I need to pay toll somewhere or if the car has some scratches then just try to sell us more insurance.

Very bad company, Manipulating, A theftry gangster I will never ever book a car with them I can not trust budget at all. I their concern is money they can steal one customer but with time they will close the company soon trust me