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Confusion by Europcar HQ

Reviewed: Fri, Sep 29, 2017
About Europcar: 9.2 /10
Like: The service and helpfulness of all the staff at the local counter at San Javier Airport, Spain
Dislike: The error made by Europcar HQ, Madrid of taking the car payment(s) out of the wrong card account. Rang them and emailed them to no avail. In the end it was the very helpful staff at the local office at San Javier Airport office that sorted the situation for us. Cannot praise them enough.
Economy | Nissan Micra or similar

Relevant Reviews on Europcar in Spain

Susanna Tomlinson

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Reviewed: Sun, Jun 15, 2025
About Europcar: 10.0 /10
It was a great car rental experience, very satisfactory.
About QEEQ: 10.0 /10

Sid Lindsay

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Reviewed: Thu, Dec 19, 2024
About Europcar: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Bernard Sara(h)

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Reviewed: Sat, Oct 12, 2019
About Europcar: 8.0 /10
Very satisfied with the staff, but there were too many people in line and the wait time was a bit long. They replaced my car with a two-door Mercedes C220d coupe, which was awesome.

Norman Garcia

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Reviewed: Mon, Jan 14, 2019
About Europcar: 10.0 /10
The service was okay. All the paperwork was completed quickly.

Viola Patience

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Reviewed: Wed, Sep 6, 2017
About Europcar: 10.0 /10
Very convenient
About QEEQ: 10.0 /10

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