Arizona desert dash

the only complaint was a very poor job of cleaning the windows, I picked the car up late at night the car was very clean but when I hit the freeway with oncoming lights I couldn't see I had to pull over and wipe the windshield inside and out with a shirt

I stood in line for over 45 minutes to get checked in to rent my car. There were 38 people in line and (3) THREE people at the service counter. Every person took approximately 15 minutes to get checked in!!! It was exhausting! Then trying to navigate the return was was even more disastrous!

Arrived at the rental kiosk along with about 20 other people who had been waiting over an hour. We were all PREPAID but they had NO cars for us. This was a disaster.

Great value, beat the others!

Upon arrival i was very miss lead on the options i had previously purchased.at the time of of arrival i was told of no insurance,a small 3 cyl car and no discount for 1 day early return.i was charged a extra 300$ for insurance when clearly i had purchased it already online beforehand.myself being calm and asking what was the excuse for the extra charges,the front counter staff had zero explanation for extra charges and wasnt provided with honest straight answers on my paper work i had provided,they were just quick to get my credit card funds.being accomadating to my requests,they had “granted” me a complementary upgrade vehicle which was the exact one i had payed for online anyway. For the next 2 months i have once again booked my rental vehicle through you guys again hoping to see what future changes can be applied Jesse gow