Advantage Phoenix International Airport Review: Pickup/Drop-off Pleasant, Cleanliness Very good, Customer Service Exce......

K.Goodine

United States

Reviewed: Sat, Aug 31, 2019

About Advantage: 9.0 /10

the only complaint was a very poor job of cleaning the windows, I picked the car up late at night the car was very clean but when I hit the freeway with oncoming lights I couldn't see I had to pull over and wipe the windshield inside and out with a shirt

About QEEQ: 8.0 /10

Intermediate | Kia Forte 2 Doors or similar

4-day rental

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b.putt

United States

5-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Mon, Jun 24, 2019

“next time i need a rental car i will be back”

About Advantage: 10.0 /10

good service and good price

About QEEQ: 8.0 /10

i uograded to a sanafe and it had to be a base model would have liked some options

T.kornbau

United States

10-day rental

Full Size | Toyota Camry or similar

Reviewed: Sat, Mar 23, 2019

About Advantage: 9.7 /10

Had to wait over two hours in line to get to the rental counter. Way too long!

About QEEQ: 10.0 /10

S.OKane

United States

13-day rental

Intermediate | Kia Forte 2 Doors or similar

Reviewed: Wed, Mar 6, 2019

About Advantage: 8.3 /10

The first car we got was 5 years old we drove to the hotel and the next day had to return it as we were renting for two weeks and it was jumping ahead when I let of the brake. Customer service was excellent as they replaced it with an almost new car.

About QEEQ: 9.0 /10

United States

14-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Fri, Mar 1, 2019

“satisfactory”

About Advantage: 7.7 /10

yes because i was up graded with no additional charge because on final bill they tried to add double fuel charge, as the car was brought back full..

About QEEQ: 8.0 /10

E.Boyer

United States

18-day rental

Economy | Nissan Versa Note 2 Doors or similar

Reviewed: Sun, Feb 10, 2019

“Not informed car was diesel. Had nicks and dents in sunlight. No AC for duration.”

About Advantage: 4.3 /10

Called customer service 7 times got platitudes from different people. No resolutions offered. Expected me to drive 3 hours to Phoenix to trade car. And 3 hours back to where I was staying. Automatically offer $50. Off when returning car. NOT HAPPY!!!

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