great service

Awesome care, we really enjoined

For Fiesta driver side mirror shakes/vibrates at freeway speed. This isn’t unique to this particular vehicle - but a design issue.

Remove requirement of Gold status and Immediately Allow use of points.

Made the mistake of using the bring back empty option, which was a lot more than what a tank of gas would normally cost.

great service, and easy to use.

Car was fine. Counter staff okay. Outside staff : TERRIBLE. Unhelpful. They weren’t v interested in guiding to a v hands off type of pick up. They cld have stayed how the procedure wld be. On drop off at midnight: a woman sat in a car for 10-15” while I waited at a “stop here” sign. Absolutely NO Movement in the area. When I finally spotted her, I drive around to ask her if there was anyone working on taking cars in. She was rude - told me to turn around and go back to the spot I was supposed to be in. When I said I’d been there for 15” - she actually “corrected me” by saying, I saw you, I’ve been here the whole time - you were only there for ten minutes.” Really?! So she watched me sit there for “ten” minutes? with NO ONE around - NO MOVEMENT at midnight.

Like: Overall service was great.