Great

Made the mistake of using the bring back empty option, which was a lot more than what a tank of gas would normally cost.

great service, and easy to use.

The rental company did not have the model of "Chrysler Pacifica", we finally chose a "Dodge Grand Caravan" instead.

Like: Price was good
Dislike: Apparently insurance was included but that was not conveyed to dollar Rent A Car so they told me I had no insurance and so I bought coverage that was duplicative. Not happy about that.

Like: Shuttle drivers were very nice, so were the counter staff. Drop off staff friendly as well! Car was great, all options and having sat radio was a plus.
Dislike: Only problem encountered was the drive to and from. Much of it due to LAX. It can take a long time to drive through especially if you get picked up at the first gates. Drive back was a little slow too due to the fact we picked up many arriving rental customers (filled the bus) along the way. Not the drivers fault, but is time consuming.

Like: Overall service was great.