Great Ride

The counter staff at pick up and drop off were amazing. The que took about 45 minutes as there were alot of people wanting to pick up their vehicles. The team at Dollar worked as efficiently as they could to get us through quickly, they were super friendly and helpfulm

Reliable and honest site, would absolutely use them again. I could see pricing from multiple companies hiring out cars and could choose accordingly to budget and requirement.

Awesome care, we really enjoined

For Fiesta driver side mirror shakes/vibrates at freeway speed. This isn’t unique to this particular vehicle - but a design issue.

Remove requirement of Gold status and Immediately Allow use of points.

The rental company did not have the model of "Chrysler Pacifica", we finally chose a "Dodge Grand Caravan" instead.

Car was fine. Counter staff okay. Outside staff : TERRIBLE. Unhelpful. They weren’t v interested in guiding to a v hands off type of pick up. They cld have stayed how the procedure wld be. On drop off at midnight: a woman sat in a car for 10-15” while I waited at a “stop here” sign. Absolutely NO Movement in the area. When I finally spotted her, I drive around to ask her if there was anyone working on taking cars in. She was rude - told me to turn around and go back to the spot I was supposed to be in. When I said I’d been there for 15” - she actually “corrected me” by saying, I saw you, I’ve been here the whole time - you were only there for ten minutes.” Really?! So she watched me sit there for “ten” minutes? with NO ONE around - NO MOVEMENT at midnight.