Excellent

1. Did not provide the reserved car model; 2. Forced purchase of additional insurance not included in the order; 3. Mandatory use of their toll system; 4. Vehicle had dents, but no notification was given during handover.

Best car rental experience I ever had in Orlando. The staff is very helpful and to the point. Billing is honest.

Good way to find a rental car online - good price, good choice of cars and local renters.

We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.

The first vehicle i got was terrible, i should have never been given. I had to go back and return. Off road jeep terrible comfort and on gas.

Like: what i like to most is the people that works there Mike a manager and Kevin general manager , very nice .
Dislike: EVERTHING WAS NICE