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Live chat Email us Service Code: 9755529176
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The staff was very helpful. Offered extras but not pushy.

Reviewed: Tue, Sep 4, 2018
About Hertz: 9.8 /10
Like: Quick and easy online reservation process. Provided a rental for reasonable price. Offered a slightly bigger car for no extra charges when they saw we had quite a few luggages. Offered upgrades for extra cost and was specific about differences in cost of options. Made sure we had all the information about our options to be able to make an informed decision. Tip!* Always get the super protection! You never know if someone causes damage to the car when it's parked. - a suggestion they made and it was worth it!
Dislike: Not able to make changes to reservation without cancelling previous reservation and making a new one. The person at the chat service informed me this was the only way to make changes. He was helpful, it would've been just more convenient if the option was there.
Mini | Fiat 500 or similar

Relevant Reviews on Hertz in Italy

Anonymous

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Reviewed: Tue, May 12, 2026
About Hertz: 10.0 /10
Pretty good overall.
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Anonymous

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Reviewed: Fri, May 1, 2026
About Hertz: 10.0 /10
They didn’t have the exact model I originally booked that day, so they gave me a Jeep Compass instead. The car was in really good shape and very clean. The front desk staff’s English wasn’t great and the accent was quite strong, but it was still basically okay to communicate. I had already bought extra insurance through Zuzuche, and they didn’t try to upsell anything. When returning the car, I just handed over the keys and they didn’t do any inspection on the spot, but the deposit was refunded pretty quickly afterwards. Not doing a walkthrough on return does feel a bit risky though—if something comes up later and they want to charge you, it’s hard to argue. Overall they seemed like nice people, just maybe not the most thorough in how they handle things…
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Marjorie Nelly

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Reviewed: Tue, Feb 27, 2018
About Hertz: 6.0 /10
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Reviewed: Thu, Jun 11, 2015
About Hertz: 10.0 /10
The 6-gear diesel car is fuel-efficient and powerful, making it perfect for driving through Tuscany's hilly roads.
About QEEQ: 10.0 /10

M.Silvestro

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Economy | Fiat Panda or similar
Reviewed: Sun, Sep 8, 2019
“Easy booking with EasyRentCars”
About Hertz: 8.0 /10
Booked a 4 door car but we got a 2door car and when we asked why we were told that was the class we had booked so I think next time we book a hertz car we need to understand what class gives you what.
About QEEQ: 10.0 /10
EasyRentCars gave us a sense of protection and we felt that we were protected fully by insurance especially in Italy. Booking process was easy so we will use EasyRentCars again on our next trip.

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