Agency closed when pick up.

Not bad

Very satisfied

The Hertz agent was very dishonest. They tried every possible way to make the renters spend more. Despite having bought full coverage insurance through ZuzuCar, the Hertz agent sneakily added several unnecessary insurances like theft insurance, glass breakage insurance, and tire insurance during our conversation, without informing me. I rented the car for 30 days and spent 11,000 on ZuzuCar. However, after returning the car, I discovered an additional 4400 charge for Hertz insurance. Renting insurance from them is a scam. It's better not to buy any insurance from ZuzuCar in the first place.

The counter staff could have provided charging details (i.e., how it is billed since Tesla charging is associated with the car, not an external credit card or the like). Also, a charging cable for non-Tesla charging would have added flexibility (although Tesla charging network is great).

As a frequent vehicle renter of vehicles for the personal use of both myself and numerous family members, I have used many companies and locations in my area. This location is the easiest, most helpful, most convenient, and most pleasant experience provider and the one I choose to use almost exclusively. Great vehicles, easy in and out process, flexible policies and well maintained vehicles that always exceed my expectations.