Excellent

Simple procedures, wide range of vehicle choices, good car conditions, and friendly staff.

Someone will drive the car down and then thoroughly inspect it.

Hertz staff were great at the counter. Although a nearly new vehicle, it had very noticeable damage and dents to it which the garage staff said had not been previously recorded. They did offer to change the vehicle.

QEEQ were great for ease of use and price.

Helpful staff on pickup and drop off. Easily solved issues regarding refuelling. No info anywhere (no sticker on fuel cap, no manual, nothing online etc) about what fuel the car took which was quite stressful. Solved with the help of staff, but should have been more straightforward.

Car met the need and my expectations.

Professional customer service and processes.