Great Value good car Thank you

Very satisfied

Average

Excellent service

Pretty good, rented cars a few times, and Europcar was the best among them. AVIS/BUDGET had bad reviews. Europcar clearly and thoroughly explained the additional insurance options, and we could choose whether or not to include them. I made a mistake with BUDGET, not realizing they added insurance and services without my consent and signed the contract without noticing. BUDGET staff seemed intentionally misleading, but I won't go into details. If you're interested, you can message me privately. Even though this is a review for Europcar, I wanted to mention BUDGET. It made me resolve to always give BUDGET a bad review whenever possible. Honestly, I wouldn't be reviewing Europcar if it wasn't to criticize BUDGET.

the straff try to selll the insurance eventhough i already bought AXE insurance on Easyrentcars.com She said AXE insurance on Easyrentcars.com that i bought not cover the car. I so confused but luckily i notice the messege "You've purchased insurances insured by AXA as noted above. We kindly remind you to avoid buying duplicated insurances at the counter" So i did not buy. The problem about Europcar at Marseiille Station is the straff forgot to give me the parking ticket code. So i can not exit the car park. my friend need to run to the counter to ask about the parking code. And the problem about drop off Nimes Station is the Location is not clear. It's only show "Nimes downtown 1 RUE SAINT FELICITE" So i think it's outside the station but actually it's inside Nimes Station -2 Level. Hard to find. But i got Upgrade Car. Big Space. I'm happy