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Planning a trip to Cyprus for the first time can be an exciting experience. For French travelers, understanding the specifics of car rentals in Cyprus can make the journey smoother and more enjoyable. Here's what you need to know about licensing, insurance, costs, and driving regulations.
  • Is my French driving license valid in Cyprus?
  • What are the rental insurance options available?
  • How much does a car rental typically cost in Cyprus?
  • Can I rent a car for one-way trips across the island?
  • Are there differences in road rules compared to France?

This guide provides clear, practical information to help you enjoy your time driving in Cyprus. With all the details organized for easy reference, you're ready to make the most of your road trip adventure.

Can French Citizens Rent and Drive in Cyprus?

Yes, French travelers can rent and drive in Cyprus with a valid French or EU/EEA driving licence and passport. Age limits and young/old driver surcharges may apply depending on the rental company.

  • Form of ID:

    Foreign renters must present a valid physical passport at the rental counter.

  • Driving licence:

    Accepted driving licence include:
    • EU/EEA Driving License (including French licences), valid and physical, held for at least 1–3 years depending on vehicle and supplier.

    Notes: The main and any additional drivers must hold a full physical licence with no major endorsements. Minimum holding period ranges from 1 to 3 years depending on the specific car group and supplier.
  • Accepted cards:

    Physical credit cards in the full name of the main driver are required. Visa, Mastercard, Diners Club and American Express are generally accepted, though some offers may accept only Visa/Mastercard. Debit cards are not accepted for deposit in these policies.

  • Age requirements:

    Depending on the offer, the permitted driving age ranges approximately from 18–25 (minimum) up to 70–99 (maximum). Some suppliers charge a young driver fee (e.g. 19–24 or 21–24 years, about US$ 5.88–11.76 per day, or a capped total) and, in some cases, an additional fee for older drivers (around 75–80 years) to be confirmed at the counter.

Ready to Rent?

Requirements may vary between rental companies. Always confirm details when booking.

Check Rates

Which Car Rental Companies Are Best?

Choose from trusted global chains or innovative local alternatives. Each offers different advantages for travelers from France visiting Cyprus.

Global Chain Companies

Local Brands

  • Europcar

    global
    8.5

    Locations:

    56

    Prices:

    $$

    Key Advantages

    • Wide network across multiple countries
    • Flexible rental options
    • Customer loyalty program
    • 24/7 roadside assistance

    Best for

    Leisure travelers and business trips
  • GREEN MOTION

    global
    8.5

    Locations:

    17

    Prices:

    $$

    Key Advantages

    • Focus on sustainable car rentals
    • Wide range of hybrid and electric vehicles
    • Easy online booking process
    • 24/7 customer support

    Best for

    Eco-conscious travelers and budget-friendly options
  • SIXT

    global
    8.5

    Locations:

    37

    Prices:

    $$

    Key Advantages

    • Wide range of vehicle categories
    • Competitive pricing
    • 24/7 customer service
    • Convenient locations worldwide

    Best for

    Travelers seeking quality and affordability
  • Avis

    global
    8.5

    Locations:

    24

    Prices:

    $$

    Key Advantages

    • Strong presence in major airports
    • Loyalty program with benefits
    • 24/7 customer support
    • User-friendly online booking

    Best for

    Travelers seeking convenience and reliability
  • FLIZZR

    global
    8.5

    Locations:

    17

    Prices:

    $$

    Key Advantages

    • Flexible rental options
    • Easy online booking
    • 24/7 customer support
    • Wide network of locations

    Best for

    Budget-conscious travelers and families
  • Alamo

    global
    8.5

    Locations:

    10

    Prices:

    $$

    Key Advantages

    • Competitive pricing
    • Wide range of vehicles
    • Flexible rental policies
    • Excellent customer service

    Best for

    Budget-conscious travelers and families
  • Hertz

    global
    8.5

    Locations:

    33

    Prices:

    $$$

    Key Advantages

    • Largest fleet in USA
    • Premium vehicle selection
    • Gold Plus Rewards loyalty program
    • Express rental counters

    Best for

    Business travelers and premium vehicle needs
  • AERCAR

    local
    8.5

    Locations:

    11

    Prices:

    $-$$

    Key Advantages

    • Personalized customer service
    • Flexible rental terms
    • Competitive pricing
    • Local knowledge and support

    Best for

    Budget-conscious travelers and local rentals
  • GET YOUR CAR

    local
    8.5

    Locations:

    12

    Prices:

    $-$$

    Key Advantages

    • Personalized customer service
    • Convenient pick-up and drop-off locations
    • Competitive pricing
    • Local knowledge and support

    Best for

    Budget-conscious travelers and local rentals
  • Autounion

    local
    8.5

    Locations:

    17

    Prices:

    $$

    Key Advantages

    • Personalized customer service
    • Convenient pickup and drop-off locations
    • Competitive pricing
    • Special deals for long-term rentals

    Best for

    Budget-conscious travelers and local rentals
Recommendations for French Travelers
Choose Global Chains If:
  • First time renting in Cyprus
  • Need reliable nationwide coverage
  • Want 24/7 customer support
  • Business or important travel
Choose Local Brands If:
  • Want to save money
  • Staying in major cities only
  • Want unique vehicle experiences
  • Comfortable with app-based services

How to Choose the Right Car?

Selecting the ideal rental car ensures a comfortable, safe, and enjoyable journey in Cyprus. Consider the size of your travel party, the destinations you'll visit, and the type of driving you'll encounter. QEEQ helps you compare various options to find the vehicle best suited to your trip.

  • Seating and Luggage

    Evaluate your group's size and luggage requirements.

    • Economy cars (2-4 people, 1-2 suitcases)
      Perfect for navigating narrow streets and city driving in Nicosia or Limassol.

    • Compact cars (4-5 people, 2-3 suitcases)
      Provide balance between space and fuel efficiency.

    • Mid-size cars (5 people, 3-4 suitcases)
      Great for longer drives to the Troodos Mountains or Paphos.

    • Full-size/SUV (5-7 people, 4+ suitcases)
      Ideal for exploring Akamas Peninsula with family or large groups.

  • Transmission Type

    Decide between automatic and manual transmissions.

    • Automatic transmission
      Simplifies driving, especially in urban areas or during busy traffic.

    • Manual transmission
      Generally more economical but requires familiarity.

    • Automatic cars are more common in Cyprus

    • Consider your comfort level with local driving conditions

  • Insurance Included

    Understand the insurance policies available with your rental.

    • Basic liability
      Covers third-party damages, typically included.

    • Collision Damage Waiver (CDW)
      Protection for your rental car, often provided.

    • Theft protection
      Secure against theft incidents, may be an add-on.

    • Personal insurance
      Check if your home insurance covers rentals abroad.

  • Cancellation Policy

    Review flexibility and potential charges.

    • Free cancellation
      Available up to a day or two before pick-up.

    • Prepaid vs. Pay-at-counter
      Prepaid offers discounts but is less flexible.

    • Change fees
      Look out for fees on modifications.

    • Travel insurance
      Ensure coverage for unforeseen changes.

  • Mileage Policy

    Verify mileage allowances and applicable fees.

    • Unlimited mileage
      Ideal for exploring the entire island.

    • Limited mileage
      Can save costs if staying local.

    • Plan your route to avoid unexpected costs

    • Compare total rental expenses, including mileage fees

  • Fuel Policy

    Check the fuel options offered by the rental.

    • Full-to-Full
      Return with a full tank—cost-effective.

    • Full-to-Empty
      Prepaid for convenience but typically pricier.

    • Same-to-Same
      Return with the same fuel level as picked up.

    • Weigh refueling convenience versus cost

Quick Decision Guide

  • City Travel

    Economy or compact car with automatic transmission and a full-to-full fuel policy.

    Nicosia, Limassol, Larnaca
  • Road Trip

    Mid-size or full-size car with unlimited mileage and flexible cancellation options.

    Troodos Mountains, coastal routes
  • Vacation

    An SUV or convertible with comprehensive insurance and a prepaid fuel option.

    Paphos, Ayia Napa, Akamas Peninsula

Compare with Confidence on QEEQ

Don't settle for the first option you find. QEEQ makes it easy to compare car types, policies, and total costs from multiple providers. See all fees upfront, read real customer reviews, and choose the perfect car for your adventure.
  • Compare all car rental deals
  • No hidden fees
  • Real customer reviews
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What Insurance Do I Need?

When renting a car in Cyprus, it is essential to ensure you have appropriate insurance coverage. Basic insurance is mandatory, and additional layers of protection, such as collision and theft waivers, can offer valuable peace of mind.

Types of Insurance Coverage
  • Collision Damage Waiver (CDW)

    Provides coverage for damage to the rental vehicle resulting from collisions.

    €14-22/day
    Essential
  • Theft Protection (TP)

    Covers the rental car against theft and attempted theft.

    €4-7/day
    Essential
  • Third Party Liability Insurance (TPL)

    Covers damages to other vehicles, property, or injuries caused by you to others.

    Included in the rental price
    Included
  • Personal Accident Insurance (PAI)

    Covers medical expenses for you and your passengers in case of an accident.

    €4-7/day
    Optional
QEEQ's Complete Protection Solutions

Perfect for travelers who want comprehensive protection without the complexity. One price covers everything, and AXA's trusted network ensures reliable claims processing throughout Cyprus. Get comprehensive coverage online for about 50% less than counter rates.

Coverage Feature
QEEQ Full Coverage
Basic Rental Company
Collision Damage Waiver

Fully Covered

$0.00 - $4,707.00
Theft Protection

Fully Covered

$0.00 - $4,707.00
Personal Accident Insurance

Fully Covered

Not Covered
Tire, Window, Mirror Damage

Fully Covered

Not Covered
Roadside Assistance

Fully Covered

Not Covered
Know more About QEEQ Full Coverage

How to Save Money on Car Rentals in Cyprus?

Travelers from France visiting Cyprus can enjoy significant savings by following these tips. Proactive planning, informed choices, and understanding local policies can make car rentals both affordable and hassle-free.

Booking Tips for lower Prices
  • Book Well in Advance
    Securing your rental car weeks before your trip often ensures better pricing and availability in high-demand periods.
    Save up to 35%
  • Check for Discounts and Promotions
    Look for promotions on car rental platforms or use loyalty memberships for price reductions.
    Save up to 20%
  • Opt for a Full-to-Full Fuel Policy
    Choosing this policy allows you to refuel at local stations, avoiding high refill charges by the rental company.
    Save €15-30 per rental
  • Check Your Insurance Coverage
    Verify if your travel or credit card insurance already covers rental vehicles to avoid purchasing unnecessary insurance.
    Save €10-25 per day
QEEQ's Money-Saving Features
  • Diamond Membership
    Save up to 20% on every booking - free trial available below.
    View Details
  • Price Drop Protector
    If your booked car price drops, QEEQ automatically rebooks it at the lower rate and refunds the difference to you.
    View Details
  • One-Dollar Freeze
    Lock in today's price with just $1 upfront and pay the rest later.
    View Details
  • Flexible Payments
    Pay with credit/debit cards or even cryptocurrency via BitPay.
    View Details

What Should You Pay Attention To?

Important considerations and potential issues to watch for when renting a car in Cyprus.

  • Hidden Fees
    Pay attention to the potential extra charges that might not be apparent initially.
    • Airport location surcharges
    • Young driver fees for travelers under 25
    • Additional driver charges
    • Optional equipment rentals like GPS or child seats
    • Charges for missing fuel or toll fees
  • Insurance Coverage
    Rental companies might offer costly insurance packages, ensure you review them carefully.
    • Check if your personal car insurance covers rentals abroad
    • Some credit cards provide rental coverage
    • Consider third-party insurance providers for cost-effective options
    • Understand coverage limits and exclusions
  • Fuel Policies
    Fuel policies can significantly impact the overall cost of your rental.
    • Opt for full-to-full fuel policy when possible
    • Avoid pre-paid fuel options if they seem overpriced
    • Locate nearby gas stations before returning the vehicle
    • Keep fuel receipts for verification if needed
  • Inspect the Car
    Inspect the vehicle thoroughly to avoid disputes over damages.
    • Capture photographs of pre-existing scratches, dents, and interior conditions
    • Check all mirrors, lights, and tires
    • Test the air conditioning and multimedia systems
    • Verify the fuel level and mileage noted in the agreement
  • Contract Terms
    Carefully review the rental agreement to understand all terms and conditions.
    • Confirm mileage limitations and overage fees
    • Understand geographic restrictions on vehicle use
    • Check return policies, including late return charges
    • Review procedures for reporting damages
  • Pickup and Return Times
    Timing can influence your rental experience and costs.
    • Schedule pickups during business hours to avoid delays
    • Allow extra time for airport-based rentals
    • Late returns may incur additional charges
    • Early returns might not be refunded proportionately
Remember

Being prepared and knowing what to expect can save you hundreds of dollars and prevent stressful situations. Take time to understand all terms and inspect your rental thoroughly.

Differences and Similarities Between French and Cypriot Traffic Rules

French and Cypriot traffic regulations share many similarities, but key differences exist in road markings, speed limits, and specific driving behaviors. It is crucial to understand both to ensure compliance and safety.

  • Speed Limits

    CY

    Expressed in km/h, with limits of 50 in towns, 80 outside urban areas, and 100 on highways.

    FR

    Expressed in km/h, with limits of 50 in towns, 90 outside urban areas, and 130 on highways.

  • Driving Side

    CY

    Drive on the left side of the road.

    FR

    Drive on the right side of the road.

  • Parking Regulations

    CY

    Strictly enforced, with specific zones for parking marked clearly.

    FR

    More lenient with parking, but pay attention to blue zones and timed parking restrictions.

  • Traffic Lights

    CY

    Traffic lights follow the international red, yellow, green order, but some intersections might have unique setups.

    FR

    Traffic lights generally follow uniform international standards across all intersections.

  • Use of Seatbelts

    CY

    Mandatory for all occupants at all times.

    FR

    Mandatory for all occupants at all times.

  • Mobile Phone Usage

    CY

    Strictly prohibited unless using a hands-free device.

    FR

    Strictly prohibited unless using a hands-free device.

  • Remember
    • • Familiarize yourself with local road signs and their meanings before driving.
    • • Always have your driving license, car rental documentation, and proof of insurance with you.
    • • Be particularly cautious when transitioning from driving on the right (France) to the left (Cyprus).
    • • Ensure your rental car has the necessary safety equipment required by local regulations.
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Frequently Asked Questions

Common questions for travelers from France renting a car in Cyprus

Before the Rental (Planning and Booking) Question: When is it best to book a rental car for Cyprus?

Answer: It is strongly recommended to book your car as early as possible, especially for peak seasons (June to September and holiday periods). Booking 2 to 3 months in advance gives you a better choice of vehicles and more competitive rates. Last‑minute bookings, especially in summer, are often much more expensive.

Question: What type of car should I choose for a trip to Cyprus?

Answer: A small economy car (city car type) is sufficient for couples and solo travellers who plan to stay on coastal roads and motorways. For a family or more comfort, a compact sedan is a good choice. If you plan to explore the Troodos mountain roads, a vehicle with a slightly more powerful engine will be more pleasant, but it is not essential.

Question: Do I need a 4x4 to visit Cyprus?

Answer: No, a 4x4 is absolutely not necessary for the vast majority of tourist sites. The main and secondary roads are paved and in good condition. A 4x4 is really only useful if you plan to explore very remote, unmarked areas, such as some tracks on the Akamas peninsula (where most standard rental insurance policies will not cover you anyway).

Question: Should I take the GPS option offered by the rental company?

Answer: This is generally not necessary. With the end of roaming charges within Europe for French mobile plans, you can use navigation apps such as Google Maps or Waze on your smartphone at no extra cost. Remember to download the Cyprus map for offline use before you leave so you don’t depend on network coverage.

Question: Is it compulsory to rent a child seat or booster?

Answer: Yes, Cypriot law requires the use of appropriate child restraint systems. The rules are similar to those in France. You must request this option when you make your booking. It is a paid extra.

Question: Is it better to choose an automatic or manual transmission?

Answer: For a French driver used to driving on the right, it is strongly recommended to choose an automatic car. This will allow you to focus fully on driving on the left and on traffic, without having to worry about changing gears with your left hand.

Question: Is it better value to rent at the airport or in town?

Answer: Renting at the airport is more convenient because you have the car as soon as you arrive. However, city branches or those in seaside resorts may sometimes offer slightly lower rates as they do not have airport taxes to pass on to you. It is a trade‑off between convenience and cost.

Required Documents and Conditions Question: Is my French driving licence sufficient to rent a car in Cyprus?

Answer: Yes, your valid French driving licence (old pink paper format or new credit‑card format) is fully accepted and sufficient. As Cyprus is part of the European Union, there is no ambiguity.

Question: Do I need an International Driving Permit (IDP)?

Answer: No, for a holder of a French driving licence, an International Driving Permit is absolutely not required to drive or rent a car in Cyprus.

Question: What is the minimum age to rent a car?

Answer: The minimum age is generally 21, but most rental companies set it at 25 for standard categories. Drivers aged 21 to 24 can often rent, but must pay a fairly high daily young driver surcharge.

Question: Is a credit card mandatory for the rental?

Answer: Yes, a credit card in the name of the main driver is almost always required. It is used to block the amount of the excess (security deposit). Be aware that debit, cash withdrawal, prepaid cards (such as Revolut, N26) or Electron/Maestro cards are very often refused for the deposit.

Question: Does the credit card have to be in the main driver’s name?

Answer: Yes, this rule is non‑negotiable. The name on the credit card used for the deposit must match the name of the main driver stated on the rental agreement.

Question: How do I add an additional driver to the rental agreement?

Answer: You can add one or more additional drivers for a daily surcharge. Each additional driver must be present at vehicle pick‑up and present their original driving licence and an identity document.

Question: What documents do I need at the rental counter?

Answer: You will need to present your original driving licence, your valid passport or ID card, and the credit card in the main driver’s name. If you have booked online, also bring your booking voucher.

Costs, Insurance and Excess Question: What is the CDW insurance included in the price?

Answer: CDW (Collision Damage Waiver) is an enhanced third‑party insurance that limits your financial liability if the rental car is damaged. However, it always comes with an “excess”, which is the maximum amount remaining at your charge in the event of a claim.

Question: What exactly is the excess (deposit/excess)?

Answer: The excess is the amount that is blocked on your credit card as a security deposit. In the event of an at‑fault accident or damage, the rental company can charge the repair costs to this amount, up to the excess limit (which can range from €500 to over €2,000).

Question: What is the “Super Cover” (SCDW) and is it recommended?

Answer: SCDW (Super Collision Damage Waiver), often called “Super Cover” or “full excess waiver”, is a paid additional insurance that reduces your excess to zero (or a very low amount). It is highly recommended for complete peace of mind, helping you avoid any nasty financial surprises if something goes wrong.

Question: Are tyres, windows and the underbody covered by the basic insurance?

Answer: No, in almost all basic (CDW) policies, damage to tyres, rims, windows (glass breakage), mirrors, roof, underbody and the vehicle interior is excluded. To cover these, you must take out specific additional insurance, often included in “Super Cover” packages.

Question: Is the insurance on my “Gold” or “Premier” credit card sufficient?

Answer: Some high‑end credit cards offer excess reimbursement insurance. However, you must check the conditions very carefully: vehicle type, rental duration and countries covered. Above all, be aware that if you use this insurance, you must first pay the excess to the rental company, then submit a complex claim file to your bank to obtain reimbursement, which can take months.

Question: Are there any hidden fees I should anticipate?

Answer: Watch out for potential extra fees: young driver surcharge, additional driver fee, pick‑up/drop‑off outside opening hours, airport fees, one‑way fee (if you drop the car at a different branch), and the cost of extras (GPS, baby seat). Read your rental agreement carefully.

Question: How is the security deposit paid?

Answer: The deposit amount is not debited from your account; it is “pre‑authorised” on your credit card. This sum is blocked and reduces your available spending limit. Make sure you have a sufficient limit on your card before you leave.

Vehicle Pick‑up (at the counter) Question: What should I absolutely check on the car before leaving the car park?

Answer: Walk all around the vehicle and carefully inspect the bodywork, bumpers, rims and mirrors. Note every scratch, dent or paint chip on the vehicle condition report provided by the rental company. Don’t hesitate to take dated photos and a video of the entire vehicle.

Question: How should I read the vehicle condition report (check‑out form) properly?

Answer: Never sign a blank condition report or one that does not reflect reality. Insist that every damage, even minor, is recorded by the agent. If there is a car diagram, clearly circle the relevant areas. This is your only proof in case of a dispute when you return the car.

Question: What is the best fuel policy to choose?

Answer: The fairest and most recommended policy is “Full/Full”. You pick up the car with a full tank and return it full. The “Full/Empty” policy is often a bad deal, as the rental company charges you a full tank at an inflated price and you will never be refunded for unused fuel.

Question: What should I do if I disagree with a clause in the rental agreement?

Answer: Do not sign the agreement until you have obtained clarification. If the agent insists on charging you for insurance you don’t want, or if the conditions differ from your booking, stand your ground. Ask to speak to a manager if necessary.

Question: How do I check the car’s safety equipment?

Answer: Before leaving, check the presence and apparent condition of the spare wheel (or tyre repair kit), jack and wheel brace. Take a look at the wear on the tyres, including the spare.

Question: What documents should the rental company give me?

Answer: You should leave with the car keys, the rental agreement signed by both parties, the vehicle condition report, and the car documents (insurance and registration), usually stored in the glove box.

Question: Do rental cars have specific licence plates?

Answer: Yes, in Cyprus (Republic of Cyprus), rental cars have red licence plates with black letters. This identifies you immediately as a tourist, which generally makes other drivers a bit more patient.

Driving in Cyprus Question: Is it difficult for a French driver to get used to driving on the left?

Answer: It takes some time to adapt, especially during the first few hours. The easiest solution is to rent an automatic car. The main reflex to acquire is to position yourself properly on the left side of the road. Your passenger can play a useful co‑pilot role at the beginning. Be particularly careful at junctions and roundabouts.

Question: How do roundabouts work in Cyprus?

Answer: This is the most disconcerting point at first. Roundabouts are driven clockwise. Priority is given to vehicles already on the roundabout, coming from your right. Always look to the right before entering.

Question: What are the speed limits?

Answer: Unless otherwise indicated, the general limits are: 50 km/h in built‑up areas, 80 km/h on non‑urban roads, and 100 km/h on motorways. Fixed and mobile speed cameras are common, so be careful.

Question: What is the condition of the roads in Cyprus?

Answer: The motorway network connecting the main cities (Paphos, Limassol, Larnaca, Nicosia) is excellent and free. The main roads are also well maintained. In the Troodos mountains or more rural areas, roads can be narrower and more winding, but remain quite manageable if you drive carefully.

Question: How do you park in Cypriot cities?

Answer: In city centres, parking is often paid via parking meters or in municipal car parks. Pay attention to double yellow lines, which mean “no parking at any time”, and single yellow lines, which indicate a restriction (loading/unloading). Fines are common.

Question: Is the legal alcohol limit the same as in France?

Answer: No, it is lower. The maximum permitted alcohol level is 0.22 g/l in breath (equivalent to 0.5 g/l in blood for an experienced driver), and even lower for young and professional drivers. Tolerance is virtually zero. The golden rule: if you drink, don’t drive.

Question: Is using a mobile phone while driving allowed?

Answer: No, using a handheld mobile phone while driving is strictly forbidden and heavily fined, as in France. Only hands‑free systems are allowed.

Specific Case: Crossing into Northern Cyprus Question: Can I drive into Northern Cyprus with my rental car from the South?

Answer: Yes, it is possible, but under very strict conditions. Most major rental companies allow it, but you must inform them. The insurance you took out in the Republic of Cyprus (South) will NOT be valid in the North.

Question: How do I get insured to drive in the northern part of Cyprus?

Answer: At the border crossing, you must take out a specific third‑party insurance for the North. This is done at a small booth located just after passport control. This insurance is payable and can be issued for a few days or longer. Keep the document carefully.

Question: What does this insurance for the North cover?

Answer: Be careful: this is basic third‑party insurance. It only covers damage you may cause to other vehicles. Damage to your own rental car, as well as theft, will NOT be covered in the North. You cross at your own risk.

Question: What happens in case of a breakdown or accident in Northern Cyprus?

Answer: This is the main risk. The roadside assistance of your Southern rental company will not come to help you in the North. In the event of an accident or breakdown, you will be on your own to arrange and pay for towing to the border, which can be very expensive.

Question: What are the main crossing points for cars?

Answer: There are several crossing points. The most frequently used are Metehan (Agios Dometios) in Nicosia and Strovilia near Famagusta. Check the opening hours, even though the main crossings are open 24/7.

Question: What documents are required to cross the border?

Answer: You will need your passport or ID card, the vehicle rental agreement and your driving licence. The officers will check your documents and the car’s papers before you can purchase the insurance.

Common Issues and Vehicle Return Question: What should I do in case of an accident with the rental car?

Answer: Your first priority must be everyone’s safety. Then, do not move the vehicle (unless there is immediate danger). Call the police immediately (112) and your rental company, whose number is on the agreement or on a sticker. Take photos of the scene and the damage, and note down the details of the other parties involved.

Question: And in case of a simple breakdown?

Answer: Call the roadside assistance number provided by your rental company immediately. This service is normally included in your rental agreement. Do not attempt to have the vehicle repaired yourself.

Question: How does the vehicle return work?

Answer: Ideally, return the vehicle during opening hours so that the return inspection can be carried out with an agent. Make sure they sign the return form (check‑in form) confirming that there is no new damage. This is your final proof.

Question: Can I return the car outside opening hours?

Answer: Yes, most rental companies provide a key box for returns outside opening hours. It is convenient but risky: you will have no counter‑evidence if the agency later claims there is damage. If you use this option, take very detailed photos and videos of the vehicle from all angles just before dropping the keys.

Question: How can I avoid disputes over damage I did not cause?

Answer: The key is being thorough at pick‑up and drop‑off. Take detailed photos/videos at both the start and end of the rental. Have every defect noted on the condition report at pick‑up. At the end, insist on a signed document confirming a damage‑free return. This is the best protection.

Question: When will my security deposit be released?

Answer: If the vehicle is returned without damage and with the correct fuel level, the rental company cancels the pre‑authorisation. The release of funds on your account can take from a few days up to two weeks, depending on your own bank’s processing times.

Still have questions?

Contact QEEQ via online chat or hotline for specific advice. Contact Support