Great-Rentals Car RentalGreat-Rentals is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a Great-Rentals rental, simplifying the process while maintaining the standards Great-Rentals is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Great-Rentals, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Great-Rentals, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
3.2Vehicle cleanliness
2.7Spaciousness
2.8Counter staff
3.5Pick-up location
2.8Drop-off location
2.6Pick-up time
Drop-off time
2
Poor
I frequently rent cars while traveling to places like the US, Europe, and domestically. This time, I went to New Zealand for a trip. I rented a car for 14 days on the South Island without any issues. However, my car rental experience on the North Island was the worst so far. When I encounter operations run by Chinese people abroad through platforms like BOOKING or others, I usually leave high ratings, but unfortunately, not this time. 1. The Toyota RAV4 is a common model on the rental car platform, with prices starting at RMB 260/day (platform rating 7.0, no Chinese-speaking staff). I chose this rental company, which charged RMB 383/day (platform rating 9.1, with Chinese-speaking staff), thinking the higher price meant better service or car condition. I was proven wrong. 2. (1) When selecting the car, I noticed it included an additional driver for free. However, at pickup, the rental company said their system didn't show this and wanted to charge NZ$10/day/person. My order clearly indicated the extra driver was included, leading to a dispute. I called the platform, and they resolved the issue. (2) At return, I confirmed via WeChat with the company that I would return the car at 9:00 AM. They replied that they start work at 9:30 AM. My order stated their business hours were from 9:00 AM to 6:00 PM. I sent them a screenshot, but they did not respond. With no other choice, I called the platform, which intervened and approved the 9:00 AM return. 3. Regarding the car condition, the vehicle I rented had 100,000 km on it (which I can understand). However, the tire condition was terrible. The tread was worn down to the wear indicators, and there were numerous cracks. Considering New Zealand's higher driving speeds compared to China, poor tire condition poses a serious safety risk.
Auckland
Reviewed: April 22, 2025
10
Excellent
Very satisfied.
Auckland
Reviewed: February 11, 2025
4
Frustrated
Very bad customer service. Rudeness and don’t care for customers. Two guys didn’t know English and one guy knew English but was so rude and lazy also don’t know what he is doing. Behaving like small kids.
Auckland
Reviewed: November 25, 2024
10
Excellent
Very satisfied.
Auckland
Reviewed: October 31, 2024
8
Hassle free and affordable!
Very smooth booking process
Auckland
Reviewed: September 3, 2024
10
Excellent
Excellent
Auckland
Reviewed: June 21, 2024
10
Excellent
Satisfied!
Auckland
Reviewed: May 18, 2024
9.3
Good - as expected
Good quick service .
Auckland
Reviewed: March 20, 2024
10
Excellent
Enthusiastic and considerate service
Auckland
Reviewed: February 7, 2024
10
Excellent
Very satisfied
Auckland
Reviewed: January 17, 2024
8.3
There's a reason I keep coming back
The car was clean and great, shuttle service from the airport was smooth. For dropping off just be warned Google Maps takes you to the wrong street.
Auckland
Reviewed: January 10, 2024
10
Excellent
Satisfied
Auckland
Reviewed: December 18, 2023
10
Excellent
The representative's service was great, he reminded me of important details, and the car was in good condition.
Auckland
Reviewed: November 24, 2023
10
Enjoyable
Car was lovely for what I needed
Auckland
Reviewed: December 7, 2022
8.7
Great Rental are fine for that kind of price
the staff of Great Rental is great, helpful and kind. I can't ask for more.
Auckland
Reviewed: November 21, 2022
10
Excellent
Just wondering when we get our deposit back?
Auckland
Reviewed: October 9, 2022
8.3
Good Experience will use again
The car and service were great. For a cheap rental the car even had satnav. I will use them again. Google maps did take me to the wrong location for Great Rentals (around the back where there is no entrance)
Auckland
Reviewed: August 25, 2022
10
Excellent
Satisfied
Auckland
Reviewed: September 25, 2021
10
Excellent
Called them after landing, and they arrived promptly. Very convenient.
Auckland
Reviewed: February 28, 2024
10
Excellent
Very good.
Auckland
Reviewed: March 31, 2024
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