CAR RENTAL REVIEWS ON NOLEGGIARE AT BOLOGNA AIRPORT, BLQ

Over 40 minutes to collect car. Insurance that was pre-purchased we were told was invalid so had to pay again. Card machine would not accept 2 x business credit cards for this payment so had to use personal debit card. We have attempted to get a refund for the initial pre-purchased insurance but have been told on numerous occasions that the booking cannot be found. Terrible customer service!

No me dieron un coche del segmento contratado (habia pedido un SUV y me dieron un compacto familiar); tampoco reclame otro vehiculo. La atencion en el mostrador fue muy buena. Pese a aportar el seguro del coche que choco con el nuestro cuando estaba aparcado tuve que abonar el coste estimado de la reparacion.

Rented cars multiple times in Europe, and this was the most disappointing experience. Avoid renting from this company at all costs! We rented two cars without glass insurance, and during the return process, there was a tiny scratch on the windshield, smaller than a grain of rice. You could hardly notice it, but the inspector spotted it immediately, which felt very suspicious as if they were intentionally looking for it. They ended up charging us 180 Euros. Absolutely do not rent from them—such a scam!

The pickup point n Bologna airport was difficult to locate. The staff at the pickup desk disputed that my booking included the one-way fee even though the contract clearly stated it did. They tried to charge me an additional one-way fee. This held up the booking by 30 mins.

Staff very heplfull and pleasant!

Value for Money with car very high !!