CAR RENTAL REVIEWS ON AVIS IN TROMSO

There was no staff to check the car at the pickup parking lot, but the deposit was returned quickly when returning the car, which is great.

Very satisfied

Relatively reliable.

Pretty good

The staff who helped with pickup and drop-off was super tall, incredibly handsome, and had a great attitude!

The service was pretty good.

Excellent company.

There was no keybox at the drop-off point. I spent half an hour on the phone with the car rental company and couldn't solve the issue. The call cost me a lot of money. I had to catch a train, so I locked the keys in the trunk, resulting in an extra 2000 yuan charge. Can I swear?

Very satisfied. I always use Avis during business trips in Europe.

Very good

Not bad.

It's convenient to pick up the car in Tromsø city center. Returning the car at the airport is easy too; just leave the keys at the counter.

I rented a Volvo XC60, but they gave me a basic Mazda hatchback instead!
Since I had already checked online beforehand, the Avis front desk did not explain anything and directly handed me the keys. It was only when I got to the parking lot that I saw the car. XC60 and Mazda hatchback are considered the same class of vehicle???
XC60's equivalent class should be Audi Q5 or BMW X5/X3, right?

There were many people waiting to pick up their cars at Avis, so it was a bit slow. Since we had a lot of people and luggage, we booked a 7-seater car but were given a Sharan. However, I suggest that a Sharan is really not suitable for driving on those roads; the driving experience was much worse... Also, the Avis staff member was always lethargic. He told us where the car was parked, but after looking around three times, we couldn't find it. When we asked him to help us find it, it turned out they had parked it in the wrong place... This experience was a bit disappointing...