CAR RENTAL REVIEWS ON RAKURAKU IN OSAKA

Reviewed: Wed, Jun 26, 2024

About Rakuraku: 10.0 /10

The service was excellent and attentive, with dedicated staff assisting us.

About QEEQ: 10.0 /10

Nick Dickens

Japan

1 days rental

Reviewed: Wed, Apr 23, 2025

About Rakuraku: 10.0 /10

The service for both pickup and drop-off was quite good, without a long wait. The staff were all Chinese, which made communication easier. However, the car model is indeed a bit old.

About QEEQ: 8.0 /10

Daisy II.

Japan

1 days rental

Reviewed: Tue, Aug 27, 2024

About Rakuraku: 10.0 /10

The service was excellent.

About QEEQ: 10.0 /10

Gwendolyn Elinor

Japan

1 days rental

Reviewed: Tue, Aug 13, 2024

About Rakuraku: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Beatrice Daisy

Japan

1 days rental

Reviewed: Tue, Aug 13, 2024

About Rakuraku: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Roderick Crofts

Japan

1 days rental

Reviewed: Sun, May 12, 2024

About Rakuraku: 6.0 /10

Couldn't find the store, and it took a long time to get help over the phone.

Noah Gus

Japan

1 days rental

Reviewed: Sun, Jul 14, 2024

About Rakuraku: 8.0 /10

Satisfied

About QEEQ: 10.0 /10

Japan

9-day rental

Wagon | Volvo V60 Estate 2011 or similar

Reviewed: Sun, Jan 12, 2025

“Easy and very convenient compared to the big rental brands but the car not detailed (music player).”

About Rakuraku: 9.0 /10

Again, please check the condition of the car especially music player. Driving 4-5 hours a day without music is very sleepy. With the cold weather and the sunshine, it was very very sleepy environment, haha.

About QEEQ: 9.0 /10

please allow the car owner to contact us twice. once is 1 months before to make sure of car seats and ETC availability so we can bring it from out country if there’s none. second time is 3-7 days before the pickup so we can plan our trip and pick up location to reduce our traveling time wasted.

Edith Henry

Japan

1 days rental

Reviewed: Sun, Dec 8, 2024

About Rakuraku: 10.0 /10

Very satisfied.

About QEEQ: 10.0 /10

Henry Reed

Japan

1 days rental

Reviewed: Sat, Aug 17, 2024

About Rakuraku: 8.0 /10

Satisfied

About QEEQ: 8.0 /10

Booth Whittier

Japan

1 days rental

Reviewed: Sat, Aug 10, 2024

About Rakuraku: 8.0 /10

Both pickup and drop-off are at F4A, which is very convenient.

About QEEQ: 8.0 /10

Wade Young

Japan

1 days rental

Reviewed: Sat, Aug 10, 2024

About Rakuraku: 8.0 /10

Good communication and satisfactory service.

About QEEQ: 8.0 /10

Sheila Warren

Japan

1 days rental

Reviewed: Mon, Oct 7, 2024

About Rakuraku: 10.0 /10

The service is excellent, you can feel confident renting a car here.

About QEEQ: 10.0 /10

Beverly Locke

Japan

1 days rental

Reviewed: Mon, May 13, 2024

About Rakuraku: 10.0 /10

Pretty good

About QEEQ: 10.0 /10

Rajan Khanna

Japan

6-day rental

Wagon | Volvo V60 Estate 2011 or similar

Reviewed: Mon, Feb 3, 2025

“I was charged more than what was committed”

About Rakuraku: 4.0 /10

Staff charged me JPY10,000 for after hours pick up. Charged me JPY12,000 for winter tyres. Did not provide ETC card however I specifically requested that.

About QEEQ: 10.0 /10

Judith Gracie

Japan

1 days rental

Reviewed: Mon, Apr 21, 2025

About Rakuraku: 10.0 /10

The customer service responds quickly and provides excellent service.

About QEEQ: 10.0 /10

Doreen Barrie

Japan

1 days rental

Reviewed: Fri, Nov 22, 2024

About Rakuraku: 10.0 /10

Picking up and returning the car directly at the terminal is very convenient.

About QEEQ: 10.0 /10

Benedict Buck

Japan

1 days rental

Reviewed: Fri, Nov 1, 2024

About Rakuraku: 10.0 /10

Very good. I was unfamiliar with the area and couldn't find the shop at the airport. They kept guiding me patiently.

About QEEQ: 10.0 /10

Benjamin Lowell

Japan

1 days rental