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Good value!

Reviewed: Mon, Jan 1, 2018
About Europcar: 9.6 /10
Like: Service staff AMINAH at London Heathrow pick up was excellent. Friendly and efficient...even though it was near Christmas and I arrived at a time when the colleagues were going to take a group photo, she helped out immediately and was very friendly and helpful. Good job Aminah and thank you!
Dislike: Returning the car was a pain. There was no transport back to civilisation. I had to struggle to get out. If there was a courtesy bus back to the Terminals, nobody told me!!!! I walked and walked to find a bus stop to my hotel.
Intermediate | Skoda Superb or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Earl David

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Reviewed: Wed, Dec 19, 2018
About Europcar: 10.0 /10
Good, very convenient, no unnecessary fuss.
About QEEQ: 10.0 /10

Marshall Nora

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Reviewed: Mon, Sep 4, 2023
About Europcar: 2.0 /10
The drop-off location closed at 1 PM, but there was no reminder when we rented the car, and the system did not display this information. We had scheduled our return for 4 PM, but when we arrived within the designated time, there was no one to assist us. After calling for assistance, we deposited the keys into the self-service drop box. The rental company didn't process our return until two days later, charging us for an additional two days... The issue remains unresolved after communication.

P.Mueller

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Premium | Mercedes-Benz C Class or similar
Reviewed: Sun, Nov 10, 2019
“Good rental of Mercedes car”
About Europcar: 8.3 /10
I was given the option for an upgrade with my Europcar Privilege card. Pick-up location at London Heathrow is via free shuttle service.
About QEEQ: 10.0 /10
Easy booking process and simple to compare offers across rental companies.

Muhammed Azhar

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Intermediate | Hyundai Ioniq or similar
Reviewed: Mon, Aug 26, 2019
“Bit pricey but absolutely worth it”
About Europcar: 9.3 /10
Muhammed was very friendly and helpful. He recommended us a better car option that can suit our needs. I am extremely pleased with the service. However, I faced difficulty in the beginning trying to figure out how to operate the vehicle and the GPRS. I suggest there must be a car instruction manual provided to customers especially those coming from left hand drive countries. It will be very beneficial indeed..
About QEEQ: 10.0 /10

Wary traveller

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Intermediate | Skoda Octavia or similar
Reviewed: Mon, Aug 19, 2019
“Not the best.”
About Europcar: 5.7 /10
The car was not as booked. We booked a Skoda Octavia. Instead, we got a Chinese made MG.
About QEEQ: 10.0 /10

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