Dislike: The queue at Gatwick was the only bad thing. The staff was working hard but there was only 2 of them. We waited over an hour and had just got off a 21 hour flight.
The staff were all so helpful. However when we arrived at Gatwick there was only two members of staf
J.crabtree
United Kingdom
Reviewed: Fri, Aug 17, 2018
About Europcar:9.2/10
Like: The ease of the booking and the car was amazing Dislike: The queue at Gatwick was the only bad thing. The staff was working hard but there was only 2 of them. We waited over an hour and had just got off a 21 hour flight.
Europcar were terrible. They tried to upsell us on the car we'd booked and then tried to do a dodgy on the figures - after 24 hours flying we didn't need this hassle. We were in the office for nearly an hour!
Then on return we were told there'd be extra cleaning charges because of a bit of sand in the car!
I would never use Europcar again!
they gave me an upgrade for a relatively good extra fee.
The car was really great and worth the extra fees.
I had to drop a deposit, i am yet to be refunded that after 5 days.
About QEEQ:10.0/10
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The staff were all so helpful. However when we arrived at Gatwick there was only two members of staf
Dislike: The queue at Gatwick was the only bad thing. The staff was working hard but there was only 2 of them. We waited over an hour and had just got off a 21 hour flight.
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