Outstanding staff !!!

Simple and elegant

There was a bit of a cue at the counter, but the people at enterprise worked their way through them pretty quickly. The car pick up was smooth and quick, we could pick our rental ourselves, as long as we stayed within our category of car booked. Return was also very quick, lots of people checking in the cars from enterprise, so it was fast, even though many checked in.

It was really simple and self explaining, creating no issues with enterprise. And no assistance was required.

They offer pick-up service to the rental store, no hidden fees, and the toll for the Golden Gate Bridge is quite reasonable. I have a very good impression of this rental company.

staff were not trained to recognise a UK drivers licence and so refused to give us the car. I even phoned the Enterprise customer service desk who were useless. We had to wait for over an hour till they found a book that showed them what a UK driving license looked like. This was a terrible experience

Like: the good service