Insuperable

The wait time at the desk to get the actual vehicle after the check in was way longer than expected

Very helpful

No queues for pick-up. For drop-off, just park the car and hand in the keys.

Very convenient

Initially, my experience at the store was not good. After entering my order, the staff quoted a price much higher than my order on the app, claiming it included a drop-off fee and taxes. I pointed out that drop-off fees were already included. After some negotiation, he adjusted the price but it was still high. I showed him the order amount, and after standing my ground, he not only upgraded our car but also gave a price slightly lower than the order. Additionally, my wife forgot her key pouch in the car, and they helped locate it and promised to mail it back. We paid for the shipping, but it was still a pleasant resolution.

Like: The wait was short