Car, service and booking were very good. Will use again.

When picking up the car, I was charged an extra 40+ AUD as an airport parking fee. Communicated with the rental company, but the issue was not resolved.

The store is located inside the airport, it's a large company with a wide variety of vehicles and good vehicle conditions.

Their service is O.K..Next time,I will also use Europcar.

Customer service and support was very good.

I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.

I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.

特に難しい会話もなく簡単に借りられました。 返却もカギを渡すだけで終了。 車両も思いのほかきれいで新しかった。 最高速度を設定できる車両でしたが、使い方を理解するまでに時間がかかった。日本語のマニュアルがあると助かる。

特にストレスは感じませんでした。