Excellent

The location is right on the first floor of the Toronto airport terminal, very convenient. No extra sales push, just asked if I needed the super cover. Returning the car was a bit of a hassle due to the navigation issue. When we arrived, there were a few returns happening. They briefly checked the car and issued a receipt from a handheld device in no time.

The vehicle booked through the rental platform was rather old, with mileage over 20,000 kilometers. When I requested a replacement car, I was asked to pay additional rent, and they provided a brand new Lincoln MKC (SUV). The ride was comfortable, and the trunk could surprisingly fit four 28-30 inch suitcases. Alamo's rental procedures were straightforward.

Very satisfied.

Quick service, good car condition. They tried to upsell an upgrade, fuel, and extra insurance, but I declined. Overall, a great impression.

The car was brand new, clean, and easy to access. The gentleman at the desk was friendly and helpful.

Booking was smooth and billing was timely and accurate. Anything that is easy with travel is a win for a family of 5.