Wait time too long

KAT

New Zealand

Reviewed: Thu, Feb 20, 2020

About Yes Rentals: 6.0 /10

Rental pick up afterhours is through 3rd party and we waited for almost an hour. Tried phoning different numbers and asking other shuttles for help but nobody was aware of shuttle services for car company. The shuttle driver finally answered phone half asleep and grumpy. Car itself was ok and spacious but customer service was poor

About QEEQ: 8.0 /10

Toyota RAV4 image

Auckland Airport(AKL)

Medium SUV | Toyota RAV4 or similar

1 days rental

x2
x1
x2
x2

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Ingemar Katrine

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Reviewed: Tue, Aug 13, 2019

About Yes Rentals: 6.0 /10

Stanford Garcia

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Reviewed: Thu, Jan 24, 2019

About Yes Rentals: 10.0 /10

A very pleasant car rental experience, the company is serious and responsible.

About QEEQ: 10.0 /10

Rei Nguyen

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Full Size Van | Toyota Alphard 8 Seats or similar

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Reviewed: Thu, Jun 11, 2020

About Yes Rentals: 10.0 /10

Staff is very friendly and I would like to see her my next trip. Highly recommended.

About QEEQ: 10.0 /10

Love this app due to giving me best deal ever. Love you 3000.

M.Carter

New Zealand

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1 days rental

Intermediate | Toyota Corolla or similar

Auckland Airport(AKL)

Reviewed: Mon, Sep 16, 2019

“Absolutely disgusting car was not as described customer service extremely poor and drop off.”

About Yes Rentals: 2.3 /10

Customer service extremely poor discrepancy over condition of car at pick up discrepancy over drop off no transfers to airport

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Intermediate | Toyota Corolla or similar

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Reviewed: Sat, Apr 27, 2019

“Wouldn't rent from again”

About Yes Rentals: 6.0 /10

Car had terrible wipers and still had water bottles and good from previous renter.

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