Everything was good Dropping car off needed a lift coz was very hot and I had my 8 year old with me

Initial car booked was intermediate the earlier car allocated was awfully stinking & was changed next day however was provided a compact car one segment lower than what I had booked

No issues

I waited for. Bit but no longer than is normal, and they seemed to be expecting me which was good. The paperwork took a bit of getting through I felt compared with hires i have had overseas. other than that the staff were helpful, customer oriented and accommodating. One thing, and this is a constant gripe of mine - can booing platforms and car hirers get a grip over the ‘additional’ insurances’ - just other wrap it all up in the initial cost and be truthful about it, or leave it out and stop trying to frighten people in to buying an expensive addition so that commission can be made.

See the comment about additional insurance - what a pain in the backside.

very rude counter personal. will try to make you pay for damages that are already there because they do not mark it down because the car is given dirty

easy to book on easyrentcars.com

The staff on counter and the driver of the shuttle bus were friendly on pick up but taciturn to the point of rudeness on the return.

The counter staff charged us another £324 when we picked the car up as they said the insurance we had booked from Easyrent was not good enough and they didn’t agree with the rental voucher we produced which stated ‘nil to pay on pickup’!