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Live chat Email us Service Code: 7875752222
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Overall good. The inflexibility of EasyRent to help make a small adjustment is a concern

Reviewed: Mon, Jan 13, 2020
About Routes: 8.3 /10
Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Vancouver Airport

Beck Maggie

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Reviewed: Fri, Jun 19, 2020
About Routes: 2.0 /10
The service was average, and they didn't clearly explain the car usage instructions.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Sep 21, 2019
“Great Experience and will definitely use it again.”
About Routes: 8.7 /10
Need to be patient for shuttle transfers and during car pick up.
About QEEQ: 10.0 /10
Awesome. Price protector is definitely a big plus!

D.Lake

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Economy | Kia Rio or similar
Reviewed: Fri, Sep 20, 2019
About Routes: 7.3 /10
We waited a long time to get the car, the staff at the counter and on the phone were not very friendly. The car was not very clean, they hosed down the outside while we were waiting, the inside was dusty and dirty. The prices were really good.
About QEEQ: 10.0 /10
It was really easy to book online.

L.Humchitt

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Intermediate | Honda Civic or similar
Reviewed: Thu, Jul 18, 2019
About Routes: 7.7 /10
They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.
About QEEQ: 8.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Jul 15, 2019
“Easy to book”
About Routes: 9.3 /10
Very good price
About QEEQ: 10.0 /10
Good

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