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Search for Hertz Car Rentals in Ixtapa

Very unsatisfactory with the Hertz experience

Reviewed: Fri, Jan 10, 2020
About Hertz: 8.7 /10
We were pressured into additional insurance even after showing we had comp and collision, as well as insurance through my credit card company. They would not let us have a vehicle without singing on for more liability insurance. A complete shakedown. Very unsatisfied.
About QEEQ: 10.0 /10
Dodge Attitude image
Hertz
Ixtapa Airport(ZIH)
Ixtapa
Mexico
Intermediate | Dodge Attitude or similar

Relevant Reviews on Hertz in Mexico

Darnell Nixon

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Hertz
Mexicali Airport(MXL)
Mexicali
Mexico
Reviewed: Mon, Dec 16, 2024
About Hertz: 4.0 /10
The car booked online was different from the actual model, and the price difference wasn't refunded.
About QEEQ: 10.0 /10

Caesar Dunlop

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Hertz
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Mon, Jan 30, 2023
About Hertz: 2.0 /10
The exchange rate used by the rental company is very unfavorable, and the service attitude is poor. I suggest using the prepayment option to avoid arguments at the store.

Renata Tate

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Hertz
Mexico City Airport(MEX)
Mexico City
Mexico
Reviewed: Tue, Nov 12, 2019
About Hertz: 2.0 /10
The store staff doesn’t speak English, making communication tough

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Medium SUV | Jeep Patriot or similar
Hertz
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Tue, Jun 25, 2019
About Hertz: 5.7 /10
Hertz made Me wait for 20 mins to be serviced, gave me a Micra basic car although I paid for a better car and I had to spend 20 mins registration and waited 40 mins for my car after in the 35+ degrees
About QEEQ: 10.0 /10

A.Chavez

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Standard SUV | Dodge Journey 7 Seats or similar
Hertz
Guadalajara Airport(GDL)
Guadalajara
Mexico
Reviewed: Sat, Feb 2, 2019
“Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was”
About Hertz: 2.0 /10
Got to Hertz showed them my prepaid voucher and was told that they did not have my car rental. Was overcharged. Hertz ended up refunding me for upgrade. However, I was still charged for taxes which was all included via my voucher. Terrible business.

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