Very unsatisfactory with the Hertz experience

Mexico

Reviewed: Fri, Jan 10, 2020

About Hertz: 8.7 /10

We were pressured into additional insurance even after showing we had comp and collision, as well as insurance through my credit card company. They would not let us have a vehicle without singing on for more liability insurance. A complete shakedown. Very unsatisfied.

About QEEQ: 10.0 /10

Dodge Attitude image

Ixtapa Airport(ZIH)

Intermediate | Dodge Attitude or similar

1 days rental

x2
x2

Relevant Reviews on Hertz in Mexico

Janice Christy

Mexico

1 days rental

San Luis Potosi Airport(SLP)

San Luis Potosi

Reviewed: Wed, Jun 25, 2025

About Hertz: 10.0 /10

Very satisfied, excellent service.

About QEEQ: 10.0 /10

Elsie Agnes

Mexico

1 days rental

Guadalajara Airport(GDL)

Reviewed: Tue, May 26, 2020

About Hertz: 2.0 /10

Otis Joe

Mexico

1 days rental

Reviewed: Thu, Apr 21, 2022

About Hertz: 2.0 /10

Mexico

x5
x5
x6

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Puerto Vallarta Airport(PVR)

Puerto Vallarta

Reviewed: Tue, Aug 27, 2019

About Hertz: 10.0 /10

Had to change the car as the sliding door cable kept getting stuck in the door at the pick up point...

About QEEQ: 10.0 /10

p.van der varst

Mexico

x4
x3
x2

1 days rental

Large SUV | Dodge Journey or similar

Reviewed: Fri, Aug 2, 2019

“Ok”

About Hertz: 8.0 /10

Had to wait long time as or was verf busy. Think toon tot al 1.5hrs. Also the requested dodge journey was not available. Got toyota avensis type.

About QEEQ: 7.0 /10

Quicker service

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