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Charged for extra fuel despite filling tank in car return

Reviewed: Wed, Jan 8, 2020
About Europcar: 9.0 /10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff. Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
About QEEQ: 10.0 /10
Went smoothly
Full Size | Holden Commodore or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Florence Tennyson

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Reviewed: Mon, Aug 26, 2024
About Europcar: 10.0 /10
Good service.
About QEEQ: 10.0 /10

R.Kapatan

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Economy | Kia Rio or similar
Reviewed: Mon, Jan 13, 2020
“very good”
About Europcar: 9.7 /10
I was upgraded at no additional cost However the cost of the rental was high. Perhaps it was peak season
About QEEQ: 10.0 /10

RFLundgren

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Compact | Hyundai i30 or similar
Reviewed: Fri, Jan 3, 2020
“Overall very good”
About Europcar: 10.0 /10
Pick up took quite a while as there were some international guests before us which did take some additional time. Pricing was quite expensive, approximately 3x what we paid in July, however I am assuming that this is due to the time of the year.
About QEEQ: 10.0 /10

T.Higgins

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Feb 28, 2019
“good to start, dissapointing at the end”
About Europcar: 9.0 /10
The car drove really well, the counter person was friendly, the car had some scratches on it we showed the counter person, he said the scratches were superficial and didnt count. We took photos, LUCKY when we got back they emailed me to say there were scratches on it that werent there before. the ones they said were all the ones that were already there.
About QEEQ: 8.0 /10

S.Siswojo

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Feb 5, 2019
About Europcar: 7.7 /10
More staff on launceston, i waiting the staff about 30minutes. Nobody there before

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