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Charged for extra fuel despite filling tank in car return

Reviewed: Wed, Jan 8, 2020
About Europcar: 9.0 /10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff. Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
About QEEQ: 10.0 /10
Went smoothly
Full Size | Holden Commodore or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Pag Christiana

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Reviewed: Mon, Dec 5, 2016
About Europcar: 6.0 /10

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Compact SUV | Subaru Forester or similar
Reviewed: Tue, Jan 7, 2020
“room to improve”
About Europcar: 8.0 /10
i wanted to hire subaru forester and that is the reason i used your services, however they only got mitsubishi outlander, poor car. nothing they can do even i insisted. the outlander with damage and lucky i checked before picked up. they even claimed that was my fault when i dropped off, fortunate i took a picture of that damage at pick up. poor service.
About QEEQ: 10.0 /10
rapid and punctual

K.K

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Compact | Kia Cerato or similar
Reviewed: Sun, Jun 2, 2019
“I got different car but it ‘s good condition.”
About Europcar: 9.7 /10
Popular rental car in Tasmania
About QEEQ: 10.0 /10
Easy and save money

T.Higgins

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Thu, Feb 28, 2019
“good to start, dissapointing at the end”
About Europcar: 9.0 /10
The car drove really well, the counter person was friendly, the car had some scratches on it we showed the counter person, he said the scratches were superficial and didnt count. We took photos, LUCKY when we got back they emailed me to say there were scratches on it that werent there before. the ones they said were all the ones that were already there.
About QEEQ: 8.0 /10

Sean T

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Large SUV | Toyota Kluger or similar
Reviewed: Mon, Feb 4, 2019
“Ordered a Large SUV, only to be given a standard SUV with little compensation.”
About Europcar: 7.3 /10
Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.
About QEEQ: 7.0 /10

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