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Charged for extra fuel despite filling tank in car return

Reviewed: Wed, Jan 8, 2020
About Europcar: 9.0 /10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff. Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
About QEEQ: 10.0 /10
Went smoothly
Full Size | Holden Commodore or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Sandy Madge

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Reviewed: Fri, Sep 20, 2019
About Europcar: 10.0 /10
Very comprehensive, efficient, and accurate information.

Prudence Kennan

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Reviewed: Tue, Jan 9, 2018
About Europcar: 10.0 /10
Picked up the car at Launceston Airport, very convenient, you can see it right after getting off the plane. Car condition was good and both pickup and return were easy. Even though I don't speak English, it was no problem. The staff were very friendly.
About QEEQ: 10.0 /10

Hussein

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Mar 14, 2019
“Excellent”
About Europcar: 10.0 /10
The car was spacious, clean and comfortable. It was a great deal for the price.
About QEEQ: 10.0 /10

T.Higgins

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Feb 28, 2019
“good to start, dissapointing at the end”
About Europcar: 9.0 /10
The car drove really well, the counter person was friendly, the car had some scratches on it we showed the counter person, he said the scratches were superficial and didnt count. We took photos, LUCKY when we got back they emailed me to say there were scratches on it that werent there before. the ones they said were all the ones that were already there.
About QEEQ: 8.0 /10

A.Mclean

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Economy | Kia Rio or similar
Reviewed: Wed, Feb 6, 2019
“Great staff, smooth car”
About Europcar: 10.0 /10
The counter staff were amazing. Knew their shit, no confusion, 10 out of 10
About QEEQ: 10.0 /10

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