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Charged for extra fuel despite filling tank in car return

Reviewed: Wed, Jan 8, 2020
About Europcar: 9.0 /10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff. Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
About QEEQ: 10.0 /10
Went smoothly
Full Size | Holden Commodore or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Prudence Kennan

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Reviewed: Tue, Jan 9, 2018
About Europcar: 10.0 /10
Picked up the car at Launceston Airport, very convenient, you can see it right after getting off the plane. Car condition was good and both pickup and return were easy. Even though I don't speak English, it was no problem. The staff were very friendly.
About QEEQ: 10.0 /10

M.Sanam

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Medium SUV | Kia Sportage or similar
Reviewed: Tue, Feb 18, 2020
“Excellent and easy.”
About Europcar: 9.7 /10
As the Airports are busy place, you need to keep at least 2 people for processing.
About QEEQ: 10.0 /10
Na

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Sat, Mar 2, 2019
“Same product for less”
About Europcar: 10.0 /10
As Easyrent is a different company the Europcar found it difficult to access the booking information and had to add the second driver information manually, which took a little time. Not sure if this is a common problem or not?
About QEEQ: 10.0 /10

J.Rattray

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Feb 21, 2019
“When i book a Corolla I would prefer a Corolla”
About Europcar: 9.0 /10
I booked a Corolla and was given an Outlander that was heavier on petrol usage and more difficult to park
About QEEQ: 9.0 /10

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Economy | Hyundai Accent or similar
Reviewed: Thu, Jan 24, 2019
About Europcar: 9.3 /10
We got a Kia Rio instead of the Accent. That was fine by us. The only issue was sometimes the streets of lauceston and surrounds were steep, and with four adults and heavy luggage, the car had difficulty going up the hills. Apart from that, everything was great.
About QEEQ: 10.0 /10

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