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Live chat Email us Service Code: 5319508085
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Rental car was cheaper than other companies but took a long time to get the car.

Reviewed: Wed, Jan 1, 2020
About Aucar: 7.7 /10
Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.
About QEEQ: 9.0 /10
Booking process was easy. It would have been good to include the extra cost for additional drivers.
Medium SUV | Mitsubishi ASX or similar

Relevant Reviews on Aucar Aucar Mel airport

Rosalind Black

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Reviewed: Sun, Apr 23, 2017
About Aucar: 2.0 /10

Adhikari Santosh

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Full Size Van | Ldv V80 11 Seats Guaranteed model
Reviewed: Sat, Feb 29, 2020
About Aucar: 9.0 /10
This vehicle was bit old one. Very hard to drive. So please let people know if they are ok to drive bit old vehicle(more than 100,000km on Odo).
About QEEQ: 9.0 /10

J.Patel

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Compact | Hyundai i20 or similar
Reviewed: Thu, Oct 3, 2019
“Do not trust there commitment, might be cheap but definitely very law class quality”
About Aucar: 3.3 /10
Very shift people, gave me a big car with terrible cigarette smell then swap that car for big SUV, which is not my use. they push you to get what ever they have regardless of what you have booked. car looks good outside but inside dust and stain/sticky steering wheels, seats, door handle etc.

P.WONGVACHARAPAIBOON

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Mini Van | Hyundai Imax or similar
Reviewed: Thu, Apr 25, 2019
About Aucar: 7.3 /10
Their response is bad. I tried to call them to ask for the photos ofthe damaged part at the back of the van because I forgot to take photos. They said that I have to send email. I didn’t get any responses until now.
About QEEQ: 9.0 /10

H.BEVAN

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Large SUV | Ford Territory Guaranteed model
Reviewed: Mon, Mar 4, 2019
“Excellent value for money”
About Aucar: 9.7 /10
The rent was such good value I was a little concerned. Some reviews on other sites were raised caution but we found Aucar to be an excellent provider. The pick up situation wasn’t the easiest but for the cheaper price you’ll always get off-airport companies! the van came to pick us up after 20mins or so and insisted we used kids car seats, which I found a professional and caring touch. The car we had matched what we’d booked perfectly (large SUV- the company seems to specialise in them, there were loads!) and was clean and tidy. Whilst loading my wife needed to breastfeed. Without asking one of the staff came over to ask if she needed anything to assist her, which is a really nice touch. The staff took photos of the car in my presence and emailed them to me for evidence - nice smart and modern touch. After rent the handover process was quick and the staff apologised for the delay getting us to the airport, even though it was only 5mins. In summary we had an excellent car and the staff were professional, efficient and courteous. The value was excellent and I’d recommend giving Aucar a go.
About QEEQ: 10.0 /10

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