When we arrived, there was no queue, and returning the car was very quick.

Useless real drama returning the car so annoying incurring cost for international phone calls from my phone as the office was closed and had to return to another location that would have been fine if they had bothered to contact me I mean they had ALL MY CONTACT DETAILS USELESS will never use again they simply don’t care

Was the best price as the time

received car with failed battery, drive to the middle of desert and battery ran flat after turning of for 2 minutes. spent 24 hours trying to sort out the battery and get a replacement car but it never arrived. Will not risk my life renting from them ever again and DO NOT RECOMMEND anyone to do so

Smoking smell and hard steering. I have to change the car from diiferent branch at Sharjah

excellent service

I really dont know were to start from!!! I booked a car on easyrent cars company europcars. I was very very dissapointed with the staff who were running the europcars at Dubai airport. Me my husband and my 2 year old toddler were exhauseted due to the lateness of flight wen walked into europcars 3 staff memebers were free doing nothing besides talking to eacother 1 was in process of serving a customer we waited their for 45 mins and we did not get served my husband approached a stff member 3 Times and he was told wen we call u then come to the desk they were so rude and so unprofessional at the end we walked out due to the wait. So then we booked a car from HERTZ they were very polite and we got a car whithin 10mins.