Very good

The car pick-up process was very smooth. From San Francisco airport, you can take the airport shuttle to the car rental building (most rental companies are there). I was fortunate to meet a gentleman from Hong Kong who speaks Mandarin. He recommended insurance, but I did not purchase it. The process was very efficient. I had reserved a Chrysler, but it was unavailable, so I chose a white Dodge from the lot with only 500 miles on it. It was very new. I quickly got used to driving it. The car's power was average, and I am not sure about the engine size, but the fuel consumption seemed high. Returning the car was even simpler and more straightforward. I will choose QEEQ again next time but will select a different model.

Just average

Cultural differences between Chinese and Western cultures made communication challenging, but their attitude was earnest.

The flight was delayed for over 5 hours. When we arrived, we took a shuttle bus directly to the rental car company from the airport. There weren't many people, and the paperwork was processed quickly. There were no excessive sales pitches, and the price matched what I had booked.

The prices are relatively cheap, but there are many people in line, significantly more than other companies, so it takes some time to wait. Picking up and returning the car is very convenient, the staff takes a look and gets it done in a minute!