first time with Easyrentcars and I will do it again

The staff at the counter charged additional fees, but did not clearly explain the details of the charges.

I waited in line for 40 minutes, and when it was finally my turn, they said the car wasn't ready yet. I had to wait another 40 minutes. This was quite inconvenient, and the line was also very long. But at least they gave me two nice cars, both brand new Lincoln Corsairs.

It took nearly 30 minutes for the rental company to serve me. The car model change and refueling took a long time before I got the car.

The queue was very slow, the reserved car model was unavailable, and they recommended higher-end models with an additional charge of $250 to $400. After refusing, they tried to sell other services. Eventually, I ended up paying an extra $70 for the car. The process took nearly 2 hours.

Car was good but Newark return process wasn't smooth. I left the car with the keys in it (as I was told). I had to call them to make sure they checked the car in.