Good experience noverall.

Hello , I rented a car from budget desk from suvarnabhumi airport at 20:00 on 17th February. Your staff at front desk was very rude. She was trying to explain ‘taking photo of the fine of driving high speed brochure and send as email’. At the beginning , I didn’t understand because of Thai accent. then she started speaking with very high tone and ugly speaking sound. these girls at front deck can be more polite with Thai smile

Besides the typically slow Thai handwriting, everything else was great. They even gave me soy milk and mineral water after the paperwork was done.

Finding where to drop the car is a little difficult, had to go and get counter staff to get in the car with us and help us find it!

After I completed all the processes at the counter, I had waited 25 mins more for the car

Easy to use

I was told to return the car to arrival hall before 1 hour I reach the airport. however, after I got there, the staff told me to go departure hall to return the car.