all good

Very good, had to wait to pick up the car but they gave us coffee vouchers to relax at the nearby cafe. The car was ready right after we finished our coffee.

It was not the car model I booked, and no appropriate refund was given.

Picking up the car was convenient. The staff asked if we wanted to buy a tank of fuel at a price lower than the market rate and return the car empty, which was a good deal. They also reminded us to use the fuel until it was very empty. Additionally, they provided us with maps.

Very good, they have a store right at the airport, so you can rent a car without leaving the airport. Quite nice.

All good except the charge and not sending a receipt

Was easy to book, no hassle.