I had a fantastic experience here. Very fast service, not the most friendly but I would rather quicker service anyway! The shuttle bus worked very well and ran every 15 minutes, only took 5 mins to get to the terminal. I had a lovely brand new car. Booked economy size (voucher stated Toyota Yaris hatchback or similar) and received a huge Kia Forte sedan! It was great :-) No unexpected extras, would definitely rent here again

I expected 3500km but was told the policy for Canadians is 200 per day totalling 600. There was no flag to review the terms. Thankfully the rep allowed 500 per day, although I used more than that. Very upsetting to be put in that position.

I ordered a medium Nissan suv, they seemed to want to push me in a jeep wranfler instead. I pushed back to get the Nissan. It was onlyb5000 km old. Very technically advance, could steer itself around corners type technology. Car was flawless in performance and got great fuel economy

Great booking platform, I have recommended it to a few friends. I used from Australia to book in Canada. Have checked on the app for Australia, new Zealand and the States too.

Routes has now served me on 4 occasions in the past year now. Somehow, they keep exceeding my expectations. Vehicle selection is great and the customer service has been excellent. I have to commend their counter service rep. Vivian on going above and beyond.

Like: Fuel consumption was excellent