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Search for ACE Rental Cars Car Rentals in Melbourne

Good

Reviewed: Tue, Oct 15, 2019
About ACE Rental Cars: 9.7 /10
Happy with the overall customer service. You might not get the car you order but will get a similar one. At least, leave 30mins to 1 hour for shuttle service time+paperwork.
About QEEQ: 8.0 /10
I asked the easyrentcars to change my dropoff and pickup times as I used the default times mistakenly. I haven't heard from them until now after one week of my trip.
Toyota RAV4 image
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Antonio Lancelot

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ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Sep 10, 2018
About ACE Rental Cars: 8.0 /10
Everything went smoothly. Adding an extra driver costs 15 AUD. They usually recommend insurance and toll road tokens. If you use navigation to avoid toll roads, you won't need to spend extra on that. My biggest tip is to book the standard order on QEEQ without customization to save money.

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jan 7, 2020
About ACE Rental Cars: 9.3 /10
The personnel was very nice and accomodating.
About QEEQ: 10.0 /10

H.Sunderland

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Medium SUV | Kia Sportage or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jan 7, 2020
“Very good, after the pick up issues”
About ACE Rental Cars: 8.3 /10
I’ve already explained to Ace that their pick up processes are inadequate but the car was very good value for money
About QEEQ: 10.0 /10

S.Lee

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Medium SUV | Toyota RAV4 or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Dec 9, 2019
About ACE Rental Cars: 9.0 /10
The counter service was good.
About QEEQ: 9.0 /10

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Oct 23, 2019
About ACE Rental Cars: 9.0 /10
Everything was perfect except the phone didn’t answer. The recorded message said we had to stay on the line to arrange pickup, but then on all 3 phone numbers we were put through to a message bank and there was a message “the message bank of (number) is full. Please try again later. Not only us but two other renters did the same. There was a lot of anxiety and stress which was unnecessary even though the shuttle came within about 15 mins.
About QEEQ: 10.0 /10

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