The whole experience kind of ruined my trip.

Australia

Reviewed: Tue, Oct 8, 2019

About Avis: 6.0 /10

I got allocated different car and Avis staff said that they made a mistake and allocated wrong car. Why would I pay extra money for luxury car if I would get average SUV car at the counter. I had to wait over one hour to get the proper car as it was needed to be cleaned. After returning the car, I got a receipt, but on bank statement I got over charged which I haven’t heard from Avis, so I had to send an email to the customer service and I haven’t received any email.

Premium SUV | Mercedes-Benz GLE250 or similar

1 days rental

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Mr M

Australia

10-day rental

Economy | Suzuki Swift or similar

Reviewed: Sat, Aug 31, 2024

“Best choice ever made”

About Avis: 10.0 /10

Cheap and very reliable. Would surely book AVIS again for future bookings

About QEEQ: 10.0 /10

A little laggy and confusing as my account on the app did not reflect my bookings at all but the email did.

Barret Sander

Australia

1 days rental

Reviewed: Fri, Jul 19, 2024

About Avis: 8.0 /10

Overall good, but the directions to the pickup location were unclear.

About QEEQ: 10.0 /10

Meroy Longman

Australia

1 days rental

Reviewed: Mon, Nov 18, 2019

About Avis: 6.0 /10

Virgil Ted

Australia

1 days rental

Reviewed: Wed, Jan 9, 2019

About Avis: 10.0 /10

The staff are friendly and willing to provide support and information.

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, Jun 4, 2019

About Avis: 8.7 /10

Have some problem to understand Avis prepaid fuel service work , I returned the car with 1/4 tank fuel, but Avis Australia didn't refund the extra prepaid fuel to me I tried to email to those customer service Australia, but respond was slow

About QEEQ: 10.0 /10

The whole experience kind of ruined my trip.

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