Enterprise Portland

Good

Service was good. But very disappointed we didn't get the car we saw online. We thought we were getting a Yukon, then we were told they didn't even have one to rent at all!

As reported to customer service, I had to return the first vehicle due to alignment issues. The second vehicle had an oil leak and torn carpet and a broken truck latch

Good car with good mileage. Though it was a little big for my requirement. excellent value for money, and no pressure tactics to sell you the insurance or other add ons.

Would not listen to me. Insisted I didn’t prepay. Forced to pay for a tank of gas before we could get the van.

Booking was easy. Only problem was in the office

Getting to the AVR requires 2 shuttles - one shuttle to the remote rental depot and another shuttle to the rental office. That was more time consuming than I would like but I was impressed with AVR. Their process of renting was very smooth and not much time at all, there was a process of inspecting the van so that everyone knows what condition the van was in before. The van was in great condition and the return process took minimal time.

I appreciated booking through Easyrentcars.com. The process was fast and a nice bonus was when the rental price got lowered and Easyrentacars.com automatically rebooked me at the lower price.