Excellent

I originally booked a BMW and paid for it, but they gave me a Nissan Tiida. After demanding a refund and filing a complaint in anger, they replaced it with a Suzuki Vitara. The tires on this Vitara were almost worn out. You know how Athens streets are—lots of uphill and downhill. At one point, the brakes failed, and the car slid down a slope; luckily, no one was at the intersection, or there could have been a serious accident. Later, the brakes made a grinding noise and were practically worn out.

Car needed new tyre.

Pride Drop did not work

Excellent service from all Alamo staff. The car was in good to average condition. It is rare to find a car in great condition renting in Greece (unless one rents from Sixt, who seem to have better maintained cars).

"Price drop protector" has never done anything for me. The BIG problem is that, with Easyrentcars.com and other booking agents, one never knows what car will actually be available. The cars available bear no resemblance to the cars offered. I reserved an Audi A3 and got a Citroen!

First class service