I waited a lot to pick up a car — hope you can solve this issue as soon as possible. The counter staffs were trying to aggressively recommend a more expensive car and sell car insurances although I already chose a car type and purchased basic insurances through easycar rental.

I was satisfied by easyrental car programs and services.

The roof would not go down on the first car we were given so had to change to a different car which resulted in delays leaving the airport. This second car had not been cleaned since the previous hire and the back seats were dirty.

Like: Good car, cheap to run and excellent value for money!
Dislike: Waited for nearly TWO hours at SFO to collect car, only two people serving and very long queue!