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Live chat Email us Service Code: 2950191221
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Could be better and smoother...

Reviewed: Tue, Sep 17, 2019
About Apex: 8.7 /10
I have expressed my comments via their customer survey that the car seat we rented are not up to standard (the cleanliness, the condition and etc.) others (their services and car conditions) are definitely up to standard.
About QEEQ: 8.0 /10
I spent a lot of times in clarifying whether the rentedcar can be brought to ferry ride. I initially checked with your CS that budget car rental allowed us to do that . At the end, we got replied from budget that it doesn’t allow. This is quite frustrating with the clarifications. Different parties provide different replies.
Medium SUV | Mitsubishi Outlander or similar

Relevant Reviews on Apex Melbourne City

Arlene Christopher

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Reviewed: Thu, Nov 15, 2018
About Apex: 8.0 /10
Pretty good.
About QEEQ: 10.0 /10

Y.Byeon

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Full Size Van | KIA Carnival or similar
Reviewed: Sat, Feb 1, 2020
About Apex: 8.3 /10
Generally okay, but I didn't expect there was compulsory deposit for accident.
About QEEQ: 10.0 /10
Good

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Thu, Sep 26, 2019
“Satisfying car rental experience overall.”
About Apex: 9.0 /10
The counter staff member at Apex Melbourne city office was extremely helpful and pleasant. The car was fairly new, clean and in good condition. Overall, we were happy with Apex car rentals and would use them again.
About QEEQ: 8.0 /10
I initially chose Easyrentcars.com as a booking platform because they offered the best deal for a one way rental from Melbourne to Sydney.

J.Wilson

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Intermediate | Kia Optima or similar
Reviewed: Thu, Apr 11, 2019
“Reasonable price, disappointing service, and defective car”
About Apex: 5.3 /10
Very disappointed to be issued a car which, once you got into daylight (as opposed to being in the Southern Cross car park) had a damaged windscreen. This was reported ASAP (within an hour), but only suggestion was can you swap it over when you get to Sydney, some 750 kms.
About QEEQ: 7.0 /10

B.Gonsalves

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Mini Van | Hyundai Imax or similar
Reviewed: Fri, Jul 20, 2018
“Perfect experience except 4 unexpected $3K deposit for Vic customers.”
About Apex: 8.2 /10
Like: process went smoothly
Dislike: Not hearing about the $2750 charge for vic customers despite reading all the terms and conditions.

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