There weren't many people, so there was no queue for picking up or returning the car. The car inspection process was simple.

The staff was patient.

Excellent airport pickup and drop-off

This car rental company is absolutely terrible. Remember the name, Green Motion! The exterior of the car we got was very damaged. The steering wheel had issues, the brakes were unresponsive, the acceleration was poor, and the seats were full of pits and dents. This led to a disastrous trip in Iceland, causing us to return the car and leave Iceland two days early. Our remaining accommodation was wasted, and we had to buy new tickets as we couldn't change our flights. When returning the car, we discovered that the GPS we rented couldn't enter the return address correctly because it was faulty and couldn't input the number 6. We even got help from Hertz staff to try and input it, but they couldn't either. Since their office wasn’t at the airport, we spent two hours looking for the return location and eventually left the car in front of a hotel at the airport, waiting for them to pick it up. Communication over the phone was very unpleasant, and they refused to come and get the car. We were almost missing our flight, and it was only after my companion angrily hung up that they sent someone. Returning the car two days early didn't get us any refund, and they even charged an additional 10,000 ISK without our permission. Overall, Green Motion deserves extremely negative reviews!!!

Terrible experience! After completing the formalities and being informed that I had purchased the supplementary full insurance from the rental service, the female manager on duty tried to sell me paper maps, GPS, and various insurances, which I refused. Her attitude then became very unfriendly. The Vitara arranged for me was red and had over 90,000 kilometers. While driving from Seljalandsfoss to Skógafoss, I received a call from the rental company inquiring about the vehicle's condition and requesting an inspection the next morning in Vík. The male staff member sounded very anxious on the phone. After I confirmed that the car was fine, his tone noticeably relaxed. About an hour later, before reaching Vík in a mountain pass near the branch road to Sólheimajökull Glacier, the throttle stopped responding, and the car eventually stalled. When I contacted the company for assistance, they insisted without inspection that it was my improper operation that caused the throttle failure (later, the provided repair list proved it was a clutch failure). Due to the poor communication and rude attitude of the rental company, I terminated the service agreement. Thanks to the persistent efforts of colleagues from the rental service, we finally succeeded in getting compensation. The rental company's behavior was malicious, and their service before, during, and after the rental was very irresponsible and rude. I give them a bad review. First-time visitors to Iceland planning to rent a car should consider their options carefully.