HORRIFIC EXPERIENCE WITH GREEN MOTION.. MADE TO DRIVE A RUN DOWN OLD CAR WITH NO AC WORKING!!!

K.Sharma

Iceland

Reviewed: Tue, Aug 6, 2019

About GREEN MOTION: 2.0 /10

We have had a horrendous experience with Green Motion cars, the car which was given to us was a 10 year old car and on day 2 as we left Reykjavik to go around Iceland we started facing a number of issues: 1. The Air Con was not working- since it was peak summer in Iceland, we needed AC most of the time and the AC in the car was not working. 2. The wipers were not working and this caused lot of issues during the whole trip 3. Anti Mist not working- we faced a lot of issue because of the clouds/misty/foggy conditions where the anti-mist was not working. When we called support and customer services a number of times, they asked us to visit a garage in Mvytan where we had to go out of our way to visit the garage and the mechanic confirmed that the ac pump is broken and he also said if he changed the wiper blades it wont make much of difference as it was an old car and the wiper motors need change. We were asked to continue the trip in these horrendous conditions since they dont have any other option and would offer a discount when we return the car back.

GREEN MOTION

Keflavik

Iceland

Medium SUV | Honda CR-V or similar

1 days rental

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You really need to communicate well with the rental company about the insurance issue. When picking up the car, they pushed for an additional insurance of 146 Euros. They said if you don't take this insurance, you have to leave a 2400 Euro deposit. It was really intimidating, and I couldn't reach you by phone.

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Reviewed: Wed, Mar 1, 2017

About GREEN MOTION: 10.0 /10

It’s a good car rental company! Overall, it’s fine! They patiently explain various rules to you. They won't give you the car until you listen to everything! When I returned the car, I left my phone inside. When I went back, they returned it to me! Icelandic people have a high level of integrity! But make sure the rental car has a towing rope, you’ll need it in Iceland! If it doesn’t, ask for one just in case.

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Iceland

Reviewed: Fri, Dec 16, 2016

About GREEN MOTION: 4.0 /10

No Chinese service, and they tried to upsell insurance. If you don't buy their full insurance, they hold 11,111 euros on your credit card. We were in a hurry and didn't argue with them, partly because of the language barrier. It seemed impossible to hold such a large amount, so we didn't pursue it further. The GPS provided by the rental service was mediocre; our phone worked better. They gave us a Jeep with over 60,000 km, and its condition was really poor.