Veramente favolosa la vettura e i personali che lavorano

The service was terrible. Even after buying insurance, they deliberately made things difficult. The service attitude was extremely poor. They even intentionally made card payments fail, despite claiming that with their insurance, no deposit would be required. My cards all had sufficient limits, but none of my three cards worked. Later, they processed someone else's transaction first, and suddenly my card worked again after that. It was clearly malicious. In the end, they forcibly added additional insurance costing over ten euros, claiming it was due to system price fluctuations.

They didn’t give me same car booked by me I booked q8 and got E class car how come they said you did not book car from europcar so they can’t help me to get same car asked to talk Qeeq

The queue was rather long, and the car's damage was not documented. Luckily, I noticed and spent time finding a staff member to record it, otherwise it would have been problematic.

Friendly

A very long wait at pick up point to be abe to hire the car. Not great after a long haul flight... The pre booking system should be an advantage somehow, but didn't seem to be.